Description

Managers of employee relations are responsible for facilitating employee relations and resolving issues related to human resources for their companies. They manage employees' issues with a concentration on resolving conflicts in a highly-competitive working environment. They utilize their leadership abilities to inspire team members to meet company goals within a timeframes. They adhere to privacy laws and ensure confidentiality when required. Furthermore, the employee relations manager manage employee complaints and try to resolve issues promptly and in a timely way. They study trends in employee relations and provide regular reports, and suggest ways to address problematic trends following thorough research. They usually communicate their findings to the vice president of human resources head of their company.

Other duties performed by employee relations managers include directing a group comprising human resources professionals in the distribution of benefits programs for employees and utilizing personal computers to maintain the correct records of employees' interactions, schedules, suggestions, and communication regarding employee benefits programs. Managers of employee relations are accountable for overseeing and managing of employee relations issues, internal investigations and quick resolution of problems. They also oversee the investigation procedure for internal complaints about discrimination or harassment, retaliation and other employment-related issues that are high-risk. They investigate internal grievances in which management is involved and recommend appropriate action.

An undergraduate degree from human resource management or similar fields is necessary for this position. Additionally, prior experiences in the field of employee relations are usually required in addition. Leadership and industry certifications can be helpful. Managers of employee relations must possess excellent communication skills to improve satisfaction of employees and address difficult workplace issues. They must also work effectively with other managers, however, they must also be able to be effective independently with little supervision.

Roles & Responsibilities

As an Employee Relations Manager with 6-9 years of experience in the United Kingdom, your main responsibilities are:

  • Conduct employee relations investigations, ensuring adherence to legal requirements and company policies. Handle internal investigations into employee complaints, allegations, and disciplinary issues, ensuring compliance with legal protocols and organizational guidelines.
  • Develop and implement employee relations strategies to maintain a positive work environment. Design and execute strategies, programs, and initiatives that foster employee engagement, resolve conflicts, and promote a harmonious workplace culture.
  • Advise managers and HR teams on employee relations matters and case management. Provide guidance and support to managers and HR personnel on handling employee relations issues, including performance management, employee misconduct, and grievance procedures.
  • Stay updated on employment legislation and industry best practices.

Qualifications & Work Experience

For an Employee Relations Manager job role, the following qualifications are required:

  • In-depth knowledge of labor laws and regulations to effectively navigate employee relations issues and ensure compliance with legal requirements.
  • Strong problem-solving and conflict resolution skills to address employee grievances and disputes in a fair and timely manner, maintaining a positive and productive work environment.
  • Excellent communication and interpersonal skills to effectively interact with employees at all levels and build positive relationships with individuals and teams.
  • Demonstrated experience in developing and implementing employee relations programs and initiatives to foster employee engagement, satisfaction, and retention.

Essential Skills For Employee Relations Manager

1

Human Resource Management

2

Collaboration

3

Relationship Management

Skills That Affect Employee Relations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Human Resources

2%

Career Prospects

The role of an Employee Relations Manager is crucial for maintaining positive relationships and addressing workplace issues. For professionals with 6-9 years of experience in the United Kingdom, here are following alternative roles to consider:

  • HR Business Partner: A strategic role that collaborates with business leaders to align HR initiatives with organizational goals and provide guidance on employee relations matters.
  • Training and Development Manager: A position focused on designing and implementing training programs to enhance employee skills and improve overall performance.
  • Talent Acquisition Manager: A role responsible for attracting, recruiting, and onboarding top talent, ensuring a strong workforce for the organization.
  • Compliance Manager: A position that involves ensuring adherence to employment laws, regulations, and internal policies, promoting a compliant and ethical work environment.

How to Learn

The job role of Employee Relations Manager in the United Kingdom is expected to witness steady growth in the market. Over the past 10 years, there has been an increasing demand for professionals in this field, with a noticeable rise in job opportunities. This trend is projected to continue in the future, indicating a positive outlook for employment prospects. Nonetheless, the overall market growth and consistent demand suggest a promising future for individuals seeking to pursue a career as an Employee Relations Manager in the UK.