Description

The heads of information technology (IT) as well as infrastructures are accountable for the management of every IT demands within the organizations and also designing and implementing infrastructure features to their organizations. They are responsible for reviewing software and hardware platforms and their performance, and making recommendations in light of their experiences and the requirements of their projects. The IT and infrastructure heads are responsible for leadership, guiding an entire group of computer experts in the development as well as the implementation of systems for support. They also assess the status of projects and provide updates to the upper management of their organization.

One of the professionals' most important devices is their personal computers, that they use to maintain precise documents of all infrastructure plans as well as IT products that are required. The IT and infrastructure heads must offer excellent customer service and communicate in a an efficient manner with employees and vendors. They also work with delivery teams within their organizations and are responsible for ensuring the stability of their systems and also strong security standards. They are able to access and prioritize changes to the system and updates They also provide assistance and guidance to others IT experts in the appraisal and feedback process for performance. They are also responsible for creating operational budgets in addition to accounting for expenditures.

An undergraduate degree from information technology, computer science or a similar field is usually required for this position. Experience - even in a managerial role is also required.

Roles & Responsibilities

As the Head of IT & Infrastructure with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Overseeing the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, and security systems. Ensure that the IT infrastructure meets the organization's needs and complies with industry standards.
  • Managing a team of IT professionals, providing guidance, training, and support to ensure efficient operations. Foster a collaborative and productive work environment, encouraging the team's professional growth.
  • Developing and implementing IT policies and procedures to ensure information security, data privacy, and compliance with regulatory requirements. Regularly assess and mitigate IT-related risks and vulnerabilities.
  • Collaborating with other departments to identify and implement technological solutions that improve efficiency and support the organization's goals.

Qualifications & Work Experience

For the Head of IT & Infrastructure job role, the following qualifications are required:

  • Extensive experience and expertise in IT infrastructure management, including network architecture, systems administration, and security protocols.
  • Strong leadership skills to oversee the IT department, provide strategic direction, and manage a team of IT professionals effectively.
  • In-depth knowledge of emerging technologies and trends in the IT industry, with the ability to identify and implement innovative solutions to optimize infrastructure performance.
  • Excellent communication and stakeholder management skills to collaborate with cross-functional teams, senior management, and external partners to align IT strategies with business objectives and drive organizational growth.

Essential Skills For Head of IT & Infrastructure

1

IT Service and Architecture

2

IT Architecture and Standards

3

ITIL

Skills That Affect Head of IT & Infrastructure Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

ITIL

1%

Network Administration

12%

Network Security

8%

Career Prospects

The role of Head of IT & Infrastructure is crucial for effective technology management and infrastructure development. For professionals with 3-6 years of experience in the United Kingdom, there are various alternative roles worth considering within the IT and infrastructure domain. Here are following options to explore:

  • IT Project Manager: A role focused on planning, executing, and overseeing IT projects to ensure successful delivery within scope, budget, and timeline.
  • Network Administrator: A position responsible for managing and maintaining network infrastructure, including hardware, software, and security protocols.
  • IT Service Delivery Manager: A role that involves supervising the delivery of IT services, ensuring the highest level of customer satisfaction and compliance with service level agreements.
  • Systems Architect: A position focused on designing and implementing robust IT systems and solutions to meet the organization's strategic goals and requirements.

How to Learn

The role of Head of IT & Infrastructure in the United Kingdom is projected to experience significant growth in the market. Over the past 10 years, this job role has seen an increasing demand, with a steady rise in employment opportunities. The advancements in technology, digitalization, and the increasing reliance on IT infrastructures are expected to drive continued growth in the future. According to recent data points from Google, there is a positive outlook for this position, with a high number of employment opportunities anticipated to be available in the coming years.