Description

Technical Product Specialist Technical Product Specialist provides expertise and assistance for products as well as internal teams. They answer technical questions as well as troubleshooting issues and provide solutions. Working with marketing and sales and promoting awareness of the product and provide training. This job requires knowledge of the product and customer service skills as well as the capacity to communicate technical information in a concise way. A bachelor's degree or equivalent experience is typically preferred, as is proficiency in the required technological instruments and platform.

Roles & Responsibilities

As a Technical Product Specialist with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Collaborating with cross-functional teams to gather requirements, analyze user needs, and design technical product solutions. You work closely with various teams to understand requirements, assess user needs, and develop technical product solutions accordingly.
  • Conducting market research, competitor analysis, and customer interviews to identify product gaps and opportunities for improvement. You proactively gather market insights, analyze competitors, and engage in customer interviews to identify areas where the product can be enhanced or new opportunities can be explored.
  • Creating and maintaining product documentation, including user manuals, release notes, and technical specifications. You are responsible for developing accurate and comprehensive product documentation that helps users understand the product features, functionality, and updates.
  • Providing technical support to customers and internal stakeholders, troubleshooting issues, and suggesting solutions.

Qualifications & Work Experience

For a Technical Product Specialist job role, the following qualifications are required:

  • In-depth technical knowledge and expertise in the product domain, including understanding of software development, hardware components, and system architecture.
  • Strong problem-solving skills to analyze and resolve complex technical issues, working closely with cross-functional teams to ensure effective solutions.
  • Excellent communication and presentation skills to effectively convey technical information to both technical and non-technical stakeholders, including customers and internal teams.
  • Proven ability to conduct product demonstrations, trainings, and workshops, showcasing the features and benefits of the product while addressing customer requirements.

Essential Skills For Technical Product Specialist

1

Product Development

2

Data Analysis

3

Agile Product Management

4

Customer Relationship Management

5

Quality Assurance

Skills That Affect Technical Product Specialist Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Training

3%

Career Prospects

The Technical Product Specialist plays a crucial role in the United Kingdom's tech industry with 3-6 years of experience. For professionals considering alternative roles, here are following options worth exploring:

  • Solutions Architect: A position involving designing and implementing complex software solutions, bridging the gap between business needs and technical requirements.
  • Product Manager: A role focused on overseeing the development and launch of new products, conducting market research, and collaborating with cross-functional teams.
  • Technical Sales Engineer: A position that combines technical expertise with sales skills to promote and sell technical products, providing demonstrations and offering guidance to potential customers.
  • Implementation Consultant: A role responsible for implementing and integrating technical solutions for clients, ensuring successful adoption and optimizing performance.

How to Learn

The role of a Technical Product Specialist in the United Kingdom is projected to see significant growth in the market. According to a 10-year analysis, this job role is expected to experience a substantial increase in demand. As technology continues to advance, more companies are focusing on developing and launching new products, creating a higher need for professionals in this field. Consequently, this growth trend is likely to result in a greater number of employment opportunities for Technical Product Specialists in the future.