Description

An eCommerce Analyst is responsible for analysing and optimizing sales online performance. They collect and analyze information, detect patterns, and offer insights to enhance the functionality of websites and the user experience. Analysts work with different teams to develop strategies to increase sales on the internet and customer interaction. Expertise in the tools for data analysis as well as eCommerce platform is required. An undergraduate degree from marketing, business or another similar field is usually necessary for this job.

Roles & Responsibilities

As an eCommerce Analyst with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Conducting data analysis to identify trends and patterns in customer behavior, sales performance, and website metrics.
  • Creating and managing reports to track key performance indicators KPIs such as conversion rates, average order value, and customer engagement.
  • Assisting in the development and implementation of digital marketing strategies to optimize website traffic and conversion rates.
  • Collaborating with cross-functional teams to provide data-driven insights and recommendations for improving the user experience and overall eCommerce performance.

Qualifications & Work Experience

For an eCommerce Analyst job role, the following qualifications are required:

  • Proficient technical skills to navigate and utilize various eCommerce platforms and tools, such as Shopify, Magento, or WooCommerce.
  • In-depth knowledge of eCommerce best practices, including website optimization, conversion rate optimization, and user experience design.
  • Strong analytical abilities to collect, analyze, and interpret data from multiple sources, such as web analytics, sales reports, and customer surveys.
  • Excellent problem-solving skills to identify and address issues related to product assortment, pricing, promotions, and customer behavior in order to optimize sales and drive revenue.

Essential Skills For eCommerce Analyst

1

Digital Marketing

2

Content Marketing

3

Marketing Management

4

Product Marketing

Skills That Affect eCommerce Analyst Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

E-business

10%

Web Analytics

10%

Data Analysis

9%

Career Prospects

The role of an eCommerce Analyst is crucial for driving online business growth and optimizing customer experience. For professionals with 0-3 years of experience in the United Kingdom, there are several alternative roles to consider within the eCommerce industry. Here are following options worth exploring:

  • Digital Marketing Specialist: A role focused on developing and implementing online marketing strategies, including SEO, SEM, social media advertising, and email marketing.
  • Customer Success Analyst: A position centered around analyzing customer data and feedback to improve customer satisfaction, retention, and overall experience.
  • Conversion Rate Optimization Analyst: A role that involves analyzing website performance, conducting A/B tests, and implementing strategies to improve conversion rates and maximize online sales.
  • Product Catalog Manager: A position focused on managing and optimizing product data, ensuring accurate and compelling product listings, and enhancing the overall online shopping experience.

How to Learn

The eCommerce Analyst role in the United Kingdom has seen significant growth in recent years, reflecting the increasing importance of online commerce. A 10-year analysis of the job role suggests a consistent upward trend, driven by the expanding digital landscape and companies' focus on online sales. With the e-commerce sector projected to continue growing, the demand for eCommerce Analysts is expected to rise in the future. This presents ample employment opportunities for those interested in this field. The availability of data points from Google further supports this outlook, underlining the positive prospects for eCommerce Analysts in the United Kingdom.