Description

Business bank relationship managers are accountable to facilitate and build solid business banking relationships with customers on behalf of their business. They are responsible for keeping track of customer expectations and maintaining a positive relationship with bank customers.

They are well-organized and pay close attention to the smallest of details. They have strong interpersonal skills to resolve issues and interact with a range of bank professionals, customers and suppliers. They utilize personal computers to send emails, track their interactions, and edit spreadsheets. Their primary responsibility is to establish ongoing communications with clients to develop specific strategies and objectives, making use of banking processes to help achieve their objectives. Managers analyze customers their financial situation to suggest products or services that will boost their wealth and help their business. They possess the leadership qualities to inspire bank professionals and resolve any interpersonal issues immediately when it arises. They usually report how they are doing to their bank relationship liaison within their company. They are employed in an office environment with a the typical 9-5 workday. They are knowledgeable about banking regulations and are able to complete complicated paperwork for their clients. Business bank relationship managers are self-employed professionals, however they may collaborate with groups to achieve all goals of the organization. One of their primary tasks is to perform analyses of financials in the cash and credit departments. They are able to provide excellent customer service skills that help increase the brand's loyalty and satisfaction of customers. They create reports specific to their experience that are based on their experiences to be presented during executive meetings.

An undergraduate degree from finance, economics banking management, finance or any related area is necessary for this job. Additionally, prior years of experience as a relationship manager role can be beneficial. Bank certifications are an advantage.

Roles & Responsibilities

As a Business Banking Relationship Manager with 6-9 years of experience in the United Kingdom, your main responsibilities include:

  • Managing and growing a portfolio of business banking clients, ensuring long-term relationships and client satisfaction.
  • Conducting financial analysis, risk assessments, and credit evaluations to determine the viability of client loan applications.
  • Providing personalized financial solutions and advice to meet clients' specific business needs and objectives.
  • Collaborating with internal departments and stakeholders to deliver exceptional customer service and address any client issues or concerns.

Qualifications & Work Experience

For a Business Banking Relationship Manager role, the following qualifications are required:

  • Excellent knowledge of banking products and services, including lending, cash management, and treasury operations. This is essential to provide expert advice and guidance to business banking clients.
  • Strong sales and relationship building skills to acquire new clients and expand existing relationships. The ability to identify and capitalize on cross-selling opportunities is also crucial.
  • Exceptional communication and interpersonal skills to engage with clients effectively and build long-term relationships based on trust and credibility.
  • Proficient analytical and problem-solving abilities to assess the financial needs of clients, identify suitable solutions, and provide customized recommendations to help them achieve their business goals.

Essential Skills For Business Banking Relationship Manager

1

Banking Management

2

Customer Relationship Management

Career Prospects

The role of a Business Banking Relationship Manager in the United Kingdom, with 6-9 years of experience, is vital for maintaining strong customer relationships and driving business growth. However, professionals in this field may also consider exploring alternative roles. Here are following options to consider:

  • Commercial Lending Officer: A role that involves analyzing creditworthiness, structuring loan deals, and managing the lending portfolio for business clients.
  • Corporate Treasury Analyst: A position focused on managing cash flow, liquidity, and risk, while also optimizing the company's financial resources.
  • Business Development Manager: A role that emphasizes identifying and pursuing new business opportunities, building strategic partnerships, and expanding market presence.
  • Financial Planning and Analysis Manager: A position that involves conducting financial analysis, budgeting, and forecasting to support decision-making and drive business performance.

How to Learn

The job role of Business Banking Relationship Manager in the United Kingdom is expected to witness significant growth in the market. According to a 10-year analysis, there is a positive trend in the demand for professionals in this role. With the increasing complexity of business banking and the need for personalized financial solutions, more businesses are seeking the expertise of Relationship Managers. This growth trend is projected to continue in the future, which indicates a rise in employment opportunities for individuals interested in pursuing this career path.