Artificial Intelligence & Data Science
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Artificial Intelligence (AI) in Hospitality: Challenges and Business Opportunities

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$10

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Course Features

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Duration

4 weeks

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Delivery Method

Online

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Available on

Lifetime Access

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Accessibility

Mobile, Desktop

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Language

English

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Subtitles

English

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Level

Intermediate

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Effort

4 hours per week

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Teaching Type

Self Paced

Course Description

Artificial intelligence (AI), is revolutionizing the way businesses work around the world. AI presents a host of new challenges for hospitality professionals, from machine learning to deep-learning.

This course will teach you how AI can change the hospitality industry. Learn how to recognize the potential it offers, including lower costs, customer satisfaction, innovation in front office and housekeeping, and how to take advantage of them.

This will help you distinguish between terms like artificial intelligence, machine-learning, and deep learning.

This comprehensive overview will cover the legal and ethical issues of AL and address customers' expectations about how digitalization could impact the future of hotels.

AI can drive sales and optimize marketing budgets. This session will examine how AI can be used to drive sales and optimize marketing budgets. It will also discuss how AI could help improve sustainability in the hospitality industry.

Find out the latest technological developments in this field and their costs. Also, learn how they can be used in hotels. You will find cutting-edge innovations in customer service, front office, housekeeping and food and drink provision.

The Swiss Education Group offers a range of hospitality courses.

After completing the course, your knowledge will be updated and you will be able to apply this knowledge in your business.

Course Overview

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Alumni Network

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

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Compare Artificial Intelligence, Machine Learning and Deep Learning to identify the legal and ethical issues

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Improve sales and optimise marketing budget thanks to Artificial Intelligence and assess the impact on Sustainability

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Explore innovative trends in Front Office, Housekeeping, and Food and Beverage

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Assess the importance of strategic digitalisation, data analytics and Ethical issues

Target Students

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This course is designed for all those who want to expand their knowledge of artificial intelligence in hospitality

Course Instructors

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Antoine Casanova-Mazet

Instructor

Lecturer at Hotel Institute in Montreux | Digital Entrepreneur
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Hawa Mahmoudi

Instructor

Career Coach & Alumni Coordinator | Career Match-Maker | Tech-Savy
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$10

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