Personal Development
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Developing Interpersonal Skills

Course Cover

5

(10)

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Course Features

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Duration

3 hours

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Mobile, Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Self Paced

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Video Content

3 hours

Course Description

To have an effective professional life it is essential to be able to communicate effectively with your colleagues. You must be capable of communicating with your coworkers in a manner that creates respect and authority. This course is designed to help you talk to the individuals whom you interact with in a manner that inspire confidence and give the impression of confidence. Through this course, you will be able to establish your authority and use these skills to accomplish things such as resolve conflicts between colleagues working together. In every job, there will be conflicts that occur, and through this course, you'll acquire the skills to communicate to solve these conflicts. Through the development of interpersonal skills that this course will provide you with, you'll acquire the fundamental abilities that will pave the way to your success. This course will equip you with the necessary abilities you require to be able to effectively connect and establish yourself with individuals in your professional life. This course is appropriate for those who want to improve their skills, regardless of the amount of experience you have. The course forms part of People and Soft Skills for Professional and Personal Success Specialization by IBM.

Course Overview

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

Prerequisites/Requirements

No prerequisites required

What You Will Learn

Identify and analyze different communication styles and understand their strengths and weaknesses

Demonstrate active listening skills and questioning styles to explore issues and enhance understanding

Identify conflict response styles; approach and effectively mediate workplace conflicts

Determine ways to build and maintain trust and increase your influence and eminence in the workplace

Course Instructors

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IBM Skills Network Team

Instructor

Instructor at Coursera

Course Reviews

Average Rating Based on 10 reviews

4.8

80%

20%

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