Hands On Training

Methodologies for Service Design

Future Learn

(3)

Course Features

Duration

4 weeks

Delivery Method

Online

Available on

Lifetime Access

Accessibility

Mobile, Desktop

Language

English

Subtitles

English

Level

Intermediate

Effort

2 hours per week

Teaching Type

Self Paced

Course Description

Stability is not an option in these times of unprecedented business challenges and changes. It's more important than ever to think outside of the box in these times of sudden changes and sharp shocks.

This course will teach you about service design and the ways it can be used to support business domains, entrepreneurial problems, and more. The focus is on cases from Japan, as well as other countries.

The course will cover topics such as accounting, marketing, IT, and philosophy. You'll eventually be able identify the markets that you wish to target, as well as explore your enterprise ideas and learn how to support your team and grow your business.

This course can also be taken in Japanese.

Course Overview

Alumni Network

International Faculty

Case Based Learning

Post Course Interactions

Case Studies,Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

Identify what strategies to take on whichever design phase you are at

Reflect your current expertise and the resources you have available for a service

Explore what your core competence is and elaborate your ideas for a target market

Synthesise seven different academic domains and integrating to actually design a service

Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service

Target Students

This course is designed for people who want to know what service design is, and how it can help them take their business to the next level

Anyone willing to go beyond their comfort zone is welcomed

Course Content

Expand all sections

Module 1: What and Why Service Design?

Module 2: Know: Theoria

Module 3: Make: Poiesis

Module 4: Do: Praxis

Course Instructors

Chihiro Sato

Instructor

Senior Assistant Professor at Keio University Graduate School of Media Design in Japan. Interests in Service Design, Economic Geography, and Spatial Aesthetics.

Course Reviews

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