Management
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Customer Relationship Analyst

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Course Features

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Duration

6.18 hours

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Delivery Method

Online

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Available on

Lifetime Access

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Accessibility

Mobile, Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Intermediate

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Teaching Type

Self Paced

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Video Content

6.18 hours

Course Description

One Education offers the most up-to-date lessons on Customer Relationship Analyst. This course is based on the latest industry knowledge and has been designed by industry experts. Register now to enjoy a structured learning experience.

This Customer Relationship Analyst course, like all courses at One Education, is meticulously researched and designed with the greatest attention. The topics are broken down into bite-sized modules, which makes it easy for learners to grasp each lesson.

Amazingly, once you purchase a course through One Education, you have unlimited 1-year access with tutor assistance.

Our expert instructors are available to answer any questions you may have and make your learning experience unforgettable.

After completing the Customer Relations Analyst course, you will immediately receive an e-certificate. This will allow you to get jobs in the relevant fields and enhance your CV.

This Cyber Security & Ethical Hacking course from One Education is a great way to learn more about this topic and get certified.

There are no hidden fees and exam charges. We are upfront about all costs and make it clear.

The Benefits of Studying Customer Relations Analyst :

  • Access to the course 24/7 for 12 months
  • No hidden fees or exam costs
  • A certificate is issued by Quality Licence Scheme upon successful completion
  • Support from Tutors on Weekdays (Monday to Friday)
  • Efficient exam system
  • Increase your chances of gaining skills that will lead to higher earning potential.

Course Overview

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Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

Understand the basics of customer service

Principles of quality customer service

About good customer service

The primary stages of the CRM value chain

Customer service communication strategies

Effective telephone usage

Understanding rapport building

Active listening techniques

Course Accreditations

Course Reviews

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