Description

A sales consultant is responsible for finding customers who would purchase their company's products. A sales consultant often has to meet with clients, both in and out of the office; usually they will be assigned a certain territory in which they will travel. The sales consultant must be very familiar with a company’s products and their features to explain the features to the customer and why the customer needs them, and to help train the customers in their use. A sales consultant must be empathetic, personable, and a good listener. Customer satisfaction is key, which requires thorough communication both before and after product purchase. It is important to keep thorough records of all communications, not only with the clients but with colleagues in the company. Communication with other departments, such as advertising and research and development, is critical so that sales consultants can tell clients what is available and let the company know about client interests, thus helping to steer the direction of the company’s products.

Roles & Responsibilities

As a Sales Consultant with 0-3 years of experience in Canada, your main responsibilities include:

  • Engage with potential clients, understand their needs, and offer suitable products or services based on their requirements.
  • Build and maintain relationships with existing clients, providing ongoing support, and ensuring their satisfaction.
  • Conduct market research to identify potential leads, analyze competitors, and stay updated on industry trends.
  • Collaborate with the sales team and management to develop strategies, meet sales targets, and continuously improve sales processes.

Qualifications & Work Experience

For a Sales Consultant, the following qualifications are required:

  • Excellent communication skills to effectively engage with clients, understand their needs, and present suitable solutions.
  • Strong sales and negotiation abilities to meet targets, close deals, and generate revenue for the organization.
  • Deep knowledge of the product or service being offered, including its features, benefits, and competitive advantages.
  • Exceptional interpersonal skills to build and maintain relationships with clients, providing ongoing support and fostering customer loyalty.

Essential Skills For Sales Consultant

1

Sales

2

Sales Strategy

3

Strong Communication Skills

4

Product Development

5

Customer Relationship Management

6

Customer Relations

Skills That Affect Sales Consultant Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

6%

Product Development

5%

Strategic Management

15%

Verbal Communication

5%

Customer Relationship Management

10%

Customer Relations

6%

Career Prospects

The role of Sales Consultant is crucial in driving revenue and building customer relationships. For individuals with 0-3 years of experience in Canada, here are four alternative roles to consider:

  • Business Development Associate: This role involves identifying new business opportunities, generating leads, and assisting in the development of sales strategies.
  • Account Manager: A position focused on managing and nurturing existing client accounts, ensuring client satisfaction, and maximizing upselling and cross-selling opportunities.
  • Customer Success Specialist: This role focuses on ensuring customer satisfaction and retention by providing personalized support, addressing inquiries, and resolving issues.
  • Inside Sales Representative: A position that involves prospecting and qualifying leads, conducting sales presentations, and closing deals over the phone or through virtual meetings.

How to Learn

The role of Sales Consultant in Canada is expected to witness substantial growth in the coming years. According to a 10-year analysis, the demand for Sales Consultants is projected to increase significantly, driven by factors like expanding markets, technological advancements, and evolving customer needs. There will be a considerable number of employment opportunities available in this field, as businesses continue to prioritize sales and customer relationship management. Recent data points from Google show a positive trend for this job role, indicating a promising future for Sales Consultants in Canada.