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Digital Marketing: Personas and User Journeys

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Course Features

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Duration

2 weeks

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Delivery Method

Online

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Available on

Lifetime Access

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Effort

3 hours per week

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Teaching Type

Self Paced

Course Description

Find out how to capture the attention of your target audience

It is becoming increasingly difficult to attract attention in a digital marketing world that is constantly changing and evolving.

This two-week course will teach you how to create marketing plans that place your organization in the right place at the right time for your target audience. You'll learn how you can optimize your digital activity to maximize its impact so that you can stay ahead of your competition.

To keep your customers at the center of your planning, use user-centred design

It is crucial that you understand your target audience and their online journey when planning digital marketing. This course will teach you how to map user journeys and user personas.

You'll learn the core principles of user-centred designing and how to apply them to personas or user journeys. This is essential to ensure that your target audience is at the center of your digital marketing activities. These will help you create digital marketing plans that align with your business goals and your audience objectives once you are familiar with them.

Target Internet with The Open University was designed by digital marketing specialists

Daniel Rowles, Target Internet's CEO and Lead Educator, is an award-winning author who is also the voice behind the Digital Marketing Podcast. You'll benefit from his many years of experience with brands like Warner Bros., Tesco, Vodafone and Mercedes.

Engaging videos and activities will teach you the basics of digital marketing. You can then apply what you have learned to your own work immediately.

Course Overview

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

Explain your understanding of the user centred design concepts of user personas and user journey mapping

Describe how applying the principles of personas and user journey mapping lead to a user centric approach to digital marketing

Reflect on the importance of an iterative approach to digital marketing with a user centric focus

Discuss how the alignment of user objectives and organisational objectives can lead to highly effective digital marketing

Target Students

This course is designed for anyone who would like to increase their awareness and understanding of digital marketing You don’t need any prior digital marketing knowledge, although any work experience will help contextualise and enhance your learning

Course Instructors

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Daniel Rowles

Instructor

CEO TargetInternet.com - helping upskill the world's leading organisations in Digital Marketing & Digital Transformation. Host of the Digital Marketing Podcast, a global top 20 business podcast.
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