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  Problems: They plague us. Some are obvious, others sneak up on you. Are you constantly putting out fires and finding it difficult to focus on your core responsibilities? Professionals need to be able to tackle problems in a timely and efficient manner to succeed. The ability to effectively solve problems increases productivity and streamlines workflow. It also prepares you for new roles and responsibilities.
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  Zina O'Leary, expert in problem solving, will teach you how to prevent problems from becoming problems and how to identify them so they can be addressed. She will also show you how to analyze problems to help you deal with them. These strategies will help you to solve problems more sustainably and meet the needs of a variety of stakeholders.
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Problem Solving Fundamentals

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