Account managers for sales is accountable for establishing as well as maintaining relations with a variety of customers, which could be business or individuals. They typically have a set number of accounts they must oversee and offer products to. They have to follow up with clients to ensure that they are happy. If there are any issues the account managers have to work with other departments and clients to resolve the issue.
A strong customer service and teamwork abilities are essential in this job Account managers must be well-versed in the products and services offered by their company to present the right information to clients and address any questions they may have. Account managers must be attentive to customers requirements to identify the products and services that be most suitable for them. They can also collaborate with finance staff to collect payment from clients. In certain positions the account manager has to locate new clients and communicate to them via telephone, mail, or in person. It is essential to have excellent presentation skills, too.
Certain account managers for sales jobs require an undergraduate degree in marketing or sales Experience in sales, advertising or account management is usually recommended or required. A certain amount of travel is necessary to meet with clients, and an active driver's license is typically required.