Description

Accounts receivable specialists have many different roles which revolve around collecting information on both customer and company accounts. They also ensure that company policies pertaining to spending money are adhered to and determine which accounts should be referred to a collection agency.

A high school diploma is a minimum requirement for this position, and college credits in mathematics and business-related subjects are highly beneficial. At least two years of accounting experience in an office setting may also be required by employers. Accounts receivable specialists must have strong communication skills in order to work well with customers and other employees, and they must also be able to multi-task and manage their time well for success. Microsoft Office proficiency is also required in order to use Excel and Word, and this is typically a full-time job in an office which requires little to no travel. It is sometimes considered a middle-management position, as these specialists have employees working both above and below them in the company's hierarchy.

Roles & Responsibilities

As an Accounts Receivable Specialist in Canada with 6-9 years of experience, your main responsibilities include:

  • Manage and reconcile customer accounts, ensuring accurate and timely recording of payments and resolving any discrepancies.
  • Communicate with customers to follow up on outstanding invoices, answer billing inquiries, and negotiate payment arrangements.
  • Analyze and report on accounts receivable data, including aging reports, cash flow projections, and bad debt reserves.
  • Collaborate with cross-functional teams, such as sales and customer service, to resolve issues, address customer concerns, and improve the overall accounts receivable process.

Qualifications & Work Experience

For an Accounts Receivable Specialist, the following qualifications are required:

  • Proficient knowledge of accounting principles and procedures to accurately process and reconcile customer accounts, ensuring timely collection and accurate recording of payments.
  • Strong attention to detail and problem-solving skills to identify discrepancies, resolve billing issues, and follow up on outstanding balances effectively.
  • Excellent communication and interpersonal skills to interact with customers, internal teams, and external stakeholders, providing exceptional customer service and facilitating effective resolution of payment-related inquiries or disputes.
  • Familiarity with accounting software systems and proficiency in using spreadsheets to maintain accurate and up-to-date accounts receivable records.

Essential Skills For Accounts Receivable Specialist

1

Finance Analytics

2

Financial Management

3

Accounting

Skills That Affect Accounts Receivable Specialist Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Data Entry

9%

Microsoft Excel

1%

Customer Service

2%

Account Reconciliation

9%

Career Prospects

The role of an Accounts Receivable Specialist is crucial in maintaining financial stability and ensuring timely collection of payments. With 6-9 years of experience in the Canadian finance industry, professionals can explore various alternative roles. Here are four options to consider:

  • Senior Accountant: This role involves broader responsibilities, such as financial reporting and ensuring compliance with regulations.
  • Treasury Manager: Focused on managing an organization's cash flow and liquidity, including forecasting, risk management, and investment activities.
  • Procurement Manager: Involves overseeing supplier relationships, negotiating contracts, and managing purchasing processes.
  • Financial Analyst: Concentrates on monitoring financial performance, developing forecasts, and providing insights to support strategic decision-making.

How to Learn

The Accounts Receivable Specialist role is projected to experience steady growth in Canada's job market. Over the past 10 years, the demand for these professionals has increased, with a positive employment outlook. According to recent data points from Google, the projected growth of this position is expected to continue in the future. The increasing complexity of financial transactions and the need for efficient cash flow management contribute to the rise in opportunities for Accounts Receivable Specialists. With these trends, a significant number of employment opportunities are expected to be available in the coming years.