Description

The primary goal of an administrative manager is to oversee all office staff and services to ensure that office operations are efficient. Their day-to-day duties include planning and managing administrative aspects of office, directing the administrative staff and completing the other duties required to ensure that the office operates smoothly. Administrative service managers are also accountable for the distribution of mail and office machine maintenance recording, office supplies inventory and order, as well as the scheduling of interviews. In addition, they manage receptionist tasks, both setting up meetings for both external and internal events as well as support for meetings, appointment scheduling and answering the phone.

Administrative service managers work in a variety of sectors, such as manufacturing, medical construction, financial, and legal sectors as well as other industries. The specific duties performed by these managers is contingent on the type of industry they work in and the size of the company they work for. The majority of the time, this job is full-time and requires direct interaction with employees at almost every level within the company such as project managers, engineers, production workers, sales representatives accounting and finance staff as well as executive management and also receiving, purchasing, shipping and administrative staff. Administrative service managers also interact often with those outside of the company via phone and email. A manager of administrative services usually is a subordinate of an upper-level manager or an executive.

The job usually requires a minimum graduation from high school or an equivalent, though having a bachelor's degree in business is usually highly preferable. Experience in managing office setting is usually recommended or even required. A high level of organizational, interpersonal communication, multitasking, and organizational abilities are also required. They should be able to work at the computer and phone for extended periods as well as be required to travel throughout the office for long durations as well. A basic understanding of computer software is also required.

Roles & Responsibilities

As an Administrative Services Manager with 0-3 years of experience in the United States, your main responsibilities include:

  • Coordinating office operations, including managing schedules, answering calls, and organizing meetings.
  • Assisting in budgeting and financial planning activities by tracking expenses and preparing reports.
  • Overseeing office maintenance, including ordering supplies, managing facility repairs, and ensuring a clean and safe working environment.
  • Supporting HR functions, such as processing payroll, maintaining employee records, and assisting with recruitment and onboarding processes.

Qualifications & Work Experience

For an Administrative Services Manager job role, the following qualifications are required:

  • Strong organizational skills to oversee and coordinate a variety of administrative functions, such as facility management, record keeping, and office operations.
  • Excellent problem-solving abilities to identify issues, develop solutions, and implement effective strategies to improve administrative processes and workflow.
  • Exceptional communication skills, both verbal and written, to interact with staff members, clients, and vendors, ensuring effective communication and fostering positive relationships.
  • Proven leadership qualities to supervise and mentor administrative staff, providing guidance and support to ensure efficient and productive operations.

Essential Skills For Administrative Services Manager

1

Business Planning

2

Operations Management

3

Business Strategy

4

Leadership Skills

Skills That Affect Administrative Services Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Office 365

8%

Vendor Management

2%

Career Prospects

The role of an Administrative Services Manager is crucial in ensuring smooth operations and effective management of administrative tasks. For those with 0-3 years of experience in the United States, here are following alternative roles to consider:

  • Office Coordinator: Responsible for coordinating office activities, handling correspondence, managing schedules, and maintaining office supplies.
  • Customer Service Representative: Involves addressing customer inquiries, resolving complaints, and providing exceptional service to enhance customer satisfaction.
  • Project Assistant: Supports project managers by organizing meetings, preparing project documents, tracking progress, and ensuring timely completion of tasks.
  • Human Resources Assistant: Assists HR professionals with recruitment, onboarding, maintaining employee records, and administering HR policies and procedures.

How to Learn

The role of Administrative Services Manager in the United States is projected to grow steadily in the market. According to a 10-year analysis, employment opportunities for this position are expected to increase. With an evolving job market and increased demand for administrative functions, the projected growth for this role looks promising. However, specific figures on the number of employment opportunities are not provided in the given data points. Nonetheless, the overall outlook suggests that there will be ample opportunities for individuals pursuing a career as an Administrative Services Manager in the future.