Description

Administrative supervisors hold an executive position in an organization with a large number of employees. In general, they oversee and direct the clerical staff who are employed in at entry-level or mid-level positions.

Administrative supervisors serve as an advisor and resource for employees, offering guidance and discipline when required. They also collaborate alongside other supervisors to coordinate administrative staff's tasks and oversee the daily workflow. Administrative supervisors are employed in a range of settings including hospitals, payroll or employment service organizations, client services programs, as well as other major companies that work with the public. It is usually a full-time position that is performed in an office environment however, overtime could be necessary based on the requirements that the company.

Administrative supervisors should have supervisory and clerical experience to comprehend the requirements of the people they supervise and effectively direct them in their tasks. In general, supervisors possess a minimum of a graduation certificate from a high school or similar, though an additional degree may be necessary or preferable. A minimum of five years' experience in a similar setting is also required. For instance, an administrative supervisor in a hospital might require at least 5 years' experience working in medical fields, which includes an education in nursing and previous experience as a nurse. An administrator supervisor in an accounting company would require five years of experience in a similar capacity to accounting. These jobs do not typically require a college degree, unless for a hospital or a related health care establishment that usually require at least a bachelor's level.

Roles & Responsibilities

As an Administrative Supervisor with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Managing and organizing administrative tasks, such as document filing and data entry, to ensure efficient office operations.
  • Coordinating schedules and appointments for staff and clients, maintaining an up-to-date calendar and resolving scheduling conflicts.
  • Assisting in the preparation of reports, presentations, and other documents by gathering and analyzing data, and ensuring accuracy and completeness.
  • Providing exceptional customer service by promptly responding to inquiries, resolving issues, and maintaining good relationships with internal and external stakeholders.

Qualifications & Work Experience

For an Administrative Supervisor job role, the following qualifications are required:

  • Strong leadership skills to effectively manage a team of administrative staff, providing guidance, support, and training as needed.
  • Excellent organizational abilities to oversee and prioritize multiple tasks, ensuring efficient workflow and meeting deadlines.
  • Exceptional communication skills, both written and verbal, to interact effectively with employees, clients, and stakeholders at all levels of the organization.
  • Proficiency in relevant software and tools, such as Microsoft Office and project management systems, to streamline administrative processes and enhance productivity.

Essential Skills For Administrative Supervisor

1

Organisation Management

2

Support Management

3

Operations Management

Career Prospects

The role of Administrative Supervisor is crucial for smooth operations and effective management. For professionals with 0-3 years of experience in the United Kingdom, here are following alternative roles to consider:

  • Office Coordinator: A position focused on organizing and coordinating administrative tasks, such as scheduling appointments, managing office supplies, and providing support to staff members.
  • Human Resources Assistant: A role that involves assisting with recruitment efforts, employee onboarding, maintaining personnel records, and handling HR-related inquiries.
  • Customer Service Supervisor: A position with a primary focus on overseeing customer service operations, ensuring customer satisfaction, and resolving escalated issues.
  • Project Coordinator: A role that involves supporting project managers in planning, organizing, and coordinating project activities, including scheduling, documentation, and communication.

How to Learn

The role of Administrative Supervisor in the United Kingdom is projected to experience steady growth in the job market. Over the past 10 years, this position has shown sustained demand and is expected to continue expanding. With the increasing need for efficient administrative practices in various industries, opportunities for employment in this role are expected to increase significantly. The growth of this position is supported by current data points from Google, highlighting the rising trend of administrative supervisor job openings in the United Kingdom.