Customer Success Manager
$8K-$42K
/ year
6-9 years experience
$8K-$42K
/ year
6-9 years experience
A Customer Success Manager strives to provide a great customer experience by cultivating relationships and promoting brand loyalty. A Customer Success Manager is also knowledgeable about the technical aspects of projects and may provide advice and recommendations on how to use features and troubleshoot.
Some titles for Customer Success Manager are:
Some roles and responsibilities under Customer Success Manager are:
Major educational qualifications required for Customer Success Manager are:
1
Project Management
2
Customer Service
3
SaaS
Different skills can affect your salary. Below are the most popular skills and their effect on salary.
Project Management
4%
Customer Service
17%
SaaS
1%
Some alternate job roles in Customer Success Manager are:
Customer Success Managers are in great demand across the globe. This job role comes with a high salary package and a proper work-life balance. As a result, the global customer success platforms market is expected to grow from 1.0 billion in 2020 to 2.5 billion by 2025, at a CAGR (Compound Annual Growth Rate) of 20.4% during the forecast period.
The Indian care services market was worth USD 26.0 billion in 2021 and is projected to expand at a CAGR (Compounded Annual Growth Rate) of 14.70% between 2022 and 2030. As a result, Customer Success Managers and other professionals in related fields will remain in high demand.