Description

Facilities assistants perform a number of tasks related to facility maintenance and cleaning, such as the cleaning of restrooms, offices, and hallways; removal of trash; restocking of necessary office supplies in each office; performing repairs as needed; and performing upkeep of facility landscaping. These individuals also maintain facilities equipment and make sure equipment is operable. Additionally, these assistants must be able to assist staff members in facilities-related tasks when required.

Facility assistants must be able to follow proper cleaning procedures to ensure that the facilities meet company and legal safety regulations. They need to keep records of any equipment or supplies that need to be replaced, as well as respond to any work orders. Other tasks performed by facilities assistants may include helping with event set-up, cleaning up after events, and conducting facilities inspections.

The minimum job requirements for this position typically include a high school diploma or equivalent, no previous or pending criminal history, and at least two years of experience in a maintenance position. Facilities assistants must be hardworking, able to lift at least 25 pounds, and have basic electrical knowledge. Additionally, they should possess a valid driver’s license, as well as reliable transportation, and they generally must be at least 18 years of age. A background check and drug testing is generally required, and applicants must be willing to work various shifts, as well as weekends as needed.

Roles & Responsibilities

As a Facilities Assistant in Australia with 0-3 years of experience, your main responsibilities include:

  • Support the maintenance and repair of facilities by coordinating with contractors, scheduling inspections, and ensuring compliance with safety regulations.
  • Assist in managing office supplies, inventory, and equipment, including ordering and restocking as needed.
  • Provide administrative support by coordinating meetings, preparing documents, and maintaining records.
  • Respond to internal and external inquiries, address facility-related issues, and provide excellent customer service to staff and visitors.

Qualifications & Work Experience

For a Facilities Assistant job role, the following qualifications are required:

  • Strong organizational skills to efficiently manage facility operations, including maintenance, repairs, and scheduling.
  • Proficiency in using computer software and systems to track and maintain facility records, inventory, and work orders.
  • Excellent communication skills to liaise with vendors, contractors, and internal stakeholders, ensuring smooth coordination and timely completion of tasks.
  • Attention to detail to conduct regular inspections and audits, identifying and addressing any facility-related issues promptly.

Essential Skills For Facilities Assistant

1

Facility Planning

2

Office Management

3

Customer Service

Skills That Affect Facilities Assistant Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Facility Planning

3%

Customer Service

3%

Career Prospects

The role of a Facilities Assistant is crucial in ensuring smooth operations and maintenance of facilities. For individuals with 0-3 years of experience in Australia, there are several alternative roles to consider. Here are four options:

  • Office Coordinator: This role involves managing administrative tasks, coordinating office activities, and ensuring the smooth functioning of day-to-day operations.
  • Maintenance Technician: A position focused on performing repairs, maintenance, and inspections of facilities and equipment to ensure they are in optimal condition.
  • Customer Service Representative: This role involves providing assistance and resolving inquiries from customers or clients regarding facility-related matters.
  • Inventory Coordinator: A position focused on managing inventory levels, tracking supplies, and coordinating procurement activities to ensure an adequate supply of resources for the facility.

How to Learn

The Facilities Assistant role is expected to witness steady growth in the Australian market over the next 10 years. With the increasing importance of efficient facility management, there will be a rising demand for skilled professionals in this position. According to recent data from Google, employment opportunities for Facilities Assistants are projected to increase substantially in the coming years. The job market is anticipated to offer a significant number of employment opportunities to individuals seeking to work in this field. Therefore, the future appears promising for those interested in pursuing a career as a Facilities Assistant in Australia.