Description

Large companies that have a centralized headquarters or corporate hub typically hire a mailroom clerk or clerks to oversee the flow of bills, payments, and other mail. Mail clerks are charged with receiving, sorting, and sometimes opening the incoming mail deliveries. They are also usually responsible for distributing the mail to the proper recipients within the company. A mailroom clerk typically sorts incoming mail by department or receiving individual. In many companies, the clerk also opens and sorts mail such as invoices for accounts payable departments.

Mailroom clerks also help to process outgoing mail, which includes sorting, counting, and weighing. Companies with a high volume of outgoing mail usually pay to have their own postal meter and scale, and the mailroom clerk uses the meter to weigh packages and print postage. The clerk likely also needs to make frequent trips to a centralized postal facility for pickups and deliveries that fall outside the regular mail service. For this reason, a clerk generally needs a valid driver’s license and clean driving record. Trips to the post office may also involve picking up new supplies for the mailroom as become necessary.

A mailroom clerk is an entry-level position that requires individuals to be on their feet for most of the work day. The mailroom itself is usually an office environment, and clerks typically work during regular business hours. A clerk must be organized and make sure all incoming correspondence is properly sorted according to the organization's systems and regulations, and then delivered and distributed in a timely manner.

Roles & Responsibilities

As a Mailroom Clerk with 0-3 years of experience in Australia, your main responsibilities include:

  • Receiving, sorting, and distributing incoming mail and packages to the appropriate recipients. Ensure accurate and timely delivery of mail and packages within the organization.
  • Collecting outgoing mail and packages from various departments and processing them for dispatch. Maintain proper documentation and ensure items are prepared for shipment according to postal regulations.
  • Managing mailroom equipment, such as postage meters, scanners, and sorting machines. Perform routine maintenance and troubleshooting to ensure equipment operates efficiently.
  • Assisting with mailroom administrative tasks, including maintaining records, updating databases, and responding to inquiries.

Qualifications & Work Experience

For a Mailroom Clerk job role, the following qualifications are required:

  • Excellent organizational skills to efficiently sort, distribute, and process incoming and outgoing mail.
  • Attention to detail to ensure accurate handling of confidential documents and packages.
  • Basic computer literacy to track and update mailroom records and use relevant software.
  • Strong communication skills to interact with internal staff and external stakeholders in a professional and courteous manner.

Essential Skills For Mailroom Clerk

1

Operational Support

2

Operational Excellence

3

Operations Management

Career Prospects

The role of a Mailroom Clerk is crucial in ensuring efficient communication and document management. For individuals with 0-3 years of experience in Australia's administrative sector, here are four alternative roles worth considering:

  • Administrative Assistant: A position that involves providing support to executives, managing schedules, coordinating meetings, and handling various administrative tasks.
  • Customer Service Representative: A role focused on assisting customers, addressing inquiries and concerns, processing orders, and providing exceptional service.
  • Data Entry Operator: A position that involves entering and updating data into computer systems, maintaining accuracy and confidentiality, and ensuring data integrity.
  • Office Coordinator: A role that includes managing office operations, coordinating facilities and supplies, organizing events, and supporting the overall functioning of the workplace.

How to Learn

According to recent data from Google, the projected growth of the Mailroom Clerk position in Australia is expected to remain stable over the next 10 years. While there may be slight fluctuations, the job role is expected to continue offering employment opportunities. It is advisable to refer to updated reports and market analyses for more detailed information on the growth forecast and estimated employment opportunities for the Mailroom Clerk position in Australia.