Description

Field application engineers combine the technical knowledge with sales methods to increase sales and establish new goals for the organization. The day-to-day duties of field engineers are keeping in touch with sub-contractors, consultants inspectors, sub-contractors, and potential clients regularly. They must also be able to pitch their business, which helps increase sales and raise awareness. In the internal realm, the field application engineer must examine and evaluate the procedures and protocols to make sure they are in place to promote the growth of sales.

The companies that employ field application engineers vary from manufacturing companies to electrical firms, and the majority of companies make utilization of technology in their interactions with customers. The work they do can be done in both an outdoor and indoor setting, but they typically operate in an office setting. They typically work during normal working hours, however the flexibility to work overtime and travel and work may be needed at times. Certain field application engineers could be working on their own, with no contact with clients or partners, whereas others require a lot of internal collaboration within a small group.

The most important prerequisite for a job in this area is a bachelor's degree in a relevant area that provides an advanced level of expertise; further education could be required or preferential. Experience in the field - including supervisory or management experience is also required. Experienced reliability and experience in interpersonal and business skills are essential for this job. Field application engineers must also be proficient in basic computer programming as well as organizational and have communication skills.

Roles & Responsibilities

As a Field Application Engineer with 3-6 years of experience in the United States, your main responsibilities include:

  • Provide technical expertise and support to customers during the pre-sales and post-sales stages, addressing their questions and concerns.You will be the go-to person for customers, assisting them with technical queries throughout the sales process and after the product has been deployed.
  • Conduct product demonstrations and presentations, showcasing the features and capabilities to potential customers.You will be responsible for effectively showcasing the product to customers, highlighting its benefits and addressing any technical questions or doubts they may have.
  • Collaborate with sales teams to identify and understand customer requirements, providing input for product development and improvement.By working closely with the sales team, you will ensure that customer needs and feedback are effectively communicated to the product development team for continuous improvement.
  • Troubleshoot technical issues and provide timely resolutions, ensuring customer satisfaction.

Qualifications & Work Experience

For a Field Application Engineer job role, the following qualifications are required:

  • In-depth technical knowledge to understand and troubleshoot complex engineering systems and components.
  • Strong problem-solving skills to analyze customer requirements and provide tailored technical solutions.
  • Excellent communication abilities to effectively articulate technical information to both technical and non-technical stakeholders.
  • Project management skills to handle multiple projects simultaneously, ensuring timely delivery and customer satisfaction.

Essential Skills For Field Application Engineer

1

Troubleshooting

2

Electronics

3

Electrical Systems

Skills That Affect Field Application Engineer Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

C Programming

15%

Career Prospects

The role of a Field Application Engineer is crucial in the technology industry, especially for professionals with 3-6 years of experience in the United States. If you're looking to explore alternative roles, consider the following options:

  • Product Manager: With a strong technical background, you can transition into a role where you oversee the development and management of products or services, working closely with cross-functional teams.
  • Sales Engineer: Utilize your technical expertise to support the sales team by providing technical guidance, delivering product demonstrations, and addressing customer inquiries and concerns.
  • Technical Trainer: Share your knowledge and skills by becoming a technical trainer, responsible for designing and delivering training programs to educate customers, employees, or partners on product applications.
  • Customer Success Manager: Leverage your technical background to ensure customer satisfaction and maximize retention by proactively engaging with clients, understanding their needs, and providing ongoing support.

How to Learn

The field application engineer role is projected to experience substantial growth in the United States market. Over the past ten years, the job role has seen a consistent increase in demand due to technological advancements and the need for technical support in various industries. With the ongoing digital transformation and increased reliance on technology, this trend is expected to continue in the future. As a result, there will be a considerable number of employment opportunities available for field application engineers in the coming years. According to Google data, this role is expected to show a promising outlook and strong job prospects moving forward.