Description

Service Engineers repairs damaged machinery, tools, and other assets and work alone or as a team. They can work for the public and private industry, as well as at electric manufacturing companies.

Some alternate titles for Service Engineers are:

  • Field Services Engineer: They serve in a similar capacity to service technicians. They carry out routine field services tasks like repair, installation, and maintenance.
  • Service Technician: They are skilled workers who can provide services and repairs in various industries. They frequently go to their client's places of business or homes to install or repair machinery.
  • Project Engineer: They are in charge of overseeing any technical or engineering projects. They collaborate closely with all project stakeholders and manage the project's budget, planning, and personnel to ensure that all elements meet technical specifications.

Roles & Responsibilities

Some responsibilities of a Service Engineer are:

  • Interacting with clients, Engineers, and other maintenance workers to ensure that services are delivered effectively, as well as verifying service requests and providing customer feedback.
  • Monitoring inventory and rearranging materials as needed, seeking information and making presentations to stay up to date on industry developments, and writing reports and presenting findings to Managers and Supervisors regularly are all part of the job.
  • Delivering demonstrations to educate customers on safe and effective equipment use and recommending new features and product improvements.

Qualifications & Work Experience

The essential qualification required for Service Engineer is:

  • Must have a Bachelor of Engineering or a Three-year Diploma in Mechanical/Mechatronics
  • Proven field service experience

Essential Skills For Service Engineer

1

Troubleshooting

2

Networking

3

Technical Support

4

Engineering Support

5

Electronic Equipment Maintenance

6

Customer Service

Skills That Affect Service Engineer Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Technical

23%

Maintain Perspective

6%

Technical Support

7%

Adobe Premiere Pro

1%

Career Prospects

Service Engineer is a good career path for those who want to advance and make a good living. One can start as Service Engineer and progress to a Service Manager, Project Manager, and lastly, one can achieve the title of Engineering Manager, Senior Director of engineering. Some alternate job roles for Service Engineer are:

  • System Engineer: Designs and implements computer systems for efficient and secure operations.
  • Support Engineer: Assists clients in resolving technical issues and provides comprehensive support.
  • System Administrator: Manages and maintains computer networks and servers for optimal performance.
  • Technical Support Engineer: Offers technical expertise and assistance to customers for troubleshooting and problem-solving.
  • Sales Engineer: Combines technical knowledge and sales skills to promote and sell complex technological products.
  • Application Engineer: Develops and customizes software applications to fulfill specific customer requirements.
  • Solutions Engineer: Creates effective technological solutions for clients by identifying and resolving complex problems.

How to Learn

Over the last few years, India's Engineering sector has grown dramatically due to increased Infrastructure and industrial Production investment, and Engineering in India is the largest industrial sector. It accounts for 27% of total factories in the industrial sector and 63% of complete foreign collaborations.
Service Engineers, another sector like Service Technician Engineer, are expected to grow 5% from 2019 to 2029, faster than the national average. Continuous growth in Technical work is expected to increase demand for these jobs. Jobs in Computer, Information Technology are expected to grow by 11% between 2019 - 2029, much faster than the average for all occupations. These occupations are expected to generate 531,200 new jobs.