Description

Business process managers is responsible for ensuring the highest productivity for his or company by establishing the organization, overseeing, and controlling different work processes. They can supervise employees and/or oversee networks, computer systems or measures to control quantity. Business process managers typically split their time between their homes as well as local, national and global satellite office. Thus, they should be prepared to relocate at any time and stay on site for an undetermined period of time. They must also be prepared to work in a variety of ways and at other times collaborate physically or remotely with the employees who are working on an organizational task.

Typically, managers of business processes require a minimum bachelor's degree in marketing, business computer science, an equivalent field. But, some employers offer preference to applicants with an MBA (MBA) or a master's degree in a different business, marketing or computer system area of focus. Since the work of a manager is usually multi-faceted and fast-paced, the job typically calls for long hours and extensive travel. They also need basic computer skills and also have an excellent ability to communicate, negotiate and conflict resolution skills, as well as solving problems.

A lot of business process managers start their careers as junior managers under the direct direction of a senior business processes manager. As time passes, internal promotions opportunities, or senior-level positions in other companies, can be attainable for an employee who has superior business process management abilities.

Roles & Responsibilities

Some of the roles and responsibilities of a BPM Professional are as follows:

  • Coordinating with varied departments and organizing cross-functional teams to know the internal requirements for improving the existing process and training and educating the professionals involved in the management and operation of the different business processes.
  • Presenting progress reports and integrating feedback and revising and updating procedures and policies and also determining and outlining business process improvements.
  • Performing ongoing analysis on various business processes related to productivity, quality, costs, and time management, and also guiding and supervising personnel who were assigned specific tasks.
  • Developing and maintaining business process documentation that will be used as a reference for preparing test cases, training documents etc.

Qualifications & Work Experience

Below are the qualifications required for the post of Business Process Manager (BPM):

  • A Bachelor's or a Master's Degree in project management or any business academics is required.
  • Professional Experience in management or any other similar post.
  • Some of the soft skills required for the post of BPM are as follows:
  • Good Communication Skills and the ability to conduct meetings, seminars, and presentations.
  • Leadership Skills and the ability to work in cross-functional teams in departments.
  • Some technical skills required are as follows:
  • Fluent and working knowledge of User Experience (UX) Design and the latest BPM Technologies.

Essential Skills For Business Process Manager

1

Business Planning

2

Process Management

3

Business Process Analysis

4

Process Control

Career Prospects

A business process/management consulting career can be gratifying, especially for MBA graduates with a suitable skill set. Consulting can provide lucrative opportunities, with various globally renowned firms to work for and some of the highest-paid professionals in the corporate world. Depending on their firm of employment and alma mater, MBA graduates can receive excellent remuneration and job satisfaction. Starting as Business Process/Management Consulting and progressing to Senior Project Manager, Operation Manager, one can eventually become Director Of Business Operations, Director of Program Management. Some alternate job roles for Business Process/Management Consulting are:

  • Business Process Analyst: Analyzes and improves business processes to optimize efficiency and performance.
  • Consultant: Provides expert advice and guidance in a specific field, helping businesses solve complex problems and achieve their goals.
  • Data Consultant: Offers expertise in handling and analyzing data to drive insights and support decision-making processes.
  • Management Consultant: Advises organizations on strategic planning, organizational structure, and improving overall performance.
  • Operations Consultant: Assists businesses in streamlining operations, enhancing productivity, and optimizing resource allocation.
  • Process Analyst: Examines business processes and workflows, identifying areas for improvement and implementing changes for efficiency.
  • Process Leader: Leads and manages process improvement initiatives, guiding teams to achieve operational excellence.
  • Program Management Consultant: Manages and oversees complex programs, ensuring successful delivery and alignment with organizational objectives.
  • Project Consultant: Provides specialized expertise in project management, ensuring successful planning, execution, and completion of projects.

How to Learn

With evolving business processes, business process analysis, modeling, and improvements are no longer seen as giant projects. Business transformation has become the core topic for enterprises forever. According to a report by Statista, the BPM market will grow at a CAGR (Compounded Annual Growth Rate) of 10.5% to reach USD 14.4 billion by 2025.
Business processes are redefining the future with adaptive and predictive solutions that create better learning opportunities and better organizations. Some top-tier companies that hire individuals for BPM roles are Agiloft, Axon Ivy, Bizagi and Camunda. These companies provide a developer-friendly approach that is highly scalable and collaborative for business.