Description

A Business Process Management (BPM) consultant's responsibility is to methodically boost an organization's efficiency by looking at the connected parts of the entire organization system. These professionals design customer-defined applications using BPM tools and foster partnerships with suppliers and clients.

Some of the alternate job roles are as follows:

  • Operations Analyst: They assist management in formulating new policies, modifying logistics, and making judgments.
  • Information Technology (IT) Project Manager: They aid enterprises in attaining their IT goals by planning and executing projects.
  • Functional Analyst: They help the business enhance its operations by leveraging their business expertise to provide specific recommendations.

Roles & Responsibilities

Some of the responsibilities of a Business process consultant are as follows:

  • Organise and facilitate meetings with the department-specific BPI teams to share ideas, discuss opportunities and provide support and also
  • Plan, manage and execute small to medium size process improvement initiatives.
  • Utilize financial measures and analysis of operational impacts to evaluate the cost and benefit of current processes and the identification of potential areas of improvement and partnering with business leaders to maintain ongoing communication regarding improvement opportunities.
  • Work with optional team members to understand processes, root causes and outcomes and Create metrics and audit processes to ensure established goals are met, and process improvements are sustained.
  • Gather benchmarking data and effectively coordinate responses to benchmarking data and organise and communicating the data in a manner that conveys a succinct and compelling concept.

Qualifications & Work Experience

Major educational qualifications required for Consultant, Business Process / Management are:

  • Process Certification (Six Sigma, BPM, ITIL, or equivalent) or a Bachelor's Degree in finance or any other related field.
  • Applicable work experience in consulting, finance or accounting.

Essential Skills For Consultant, Business Process / Management

1

Business Process

2

Business Plan

3

Process Control

Career Prospects

With nearly two years of experience in an entry-level business, a Process Consultant can move to the next seniority-level position within the company. In a small organization, the individual can start with a role such as a Project Manager and further progress to a title such as a Director and eventually end up with Human Resources Vice President of the business. The possible job roles in large organizations with 8-10 years of experience are Implementation Manager or Integration Manager. Some of the alternate job roles are as follows:

  • Business Analyst: Analyzes data and processes to identify business needs and recommend improvements for efficient operations.
  • Business System Consultant: Evaluates and designs technology solutions to optimize business processes and enhance system efficiency.
  • Process Manager: Oversees and streamlines operational processes to improve productivity and cost-effectiveness.
  • Strategic Planning Consultant: Develops and implements strategic plans to help organizations achieve their goals and improve market position.
  • Business Management Consultant: Advises and assists organizations in various aspects of business management, including strategy, operations, and growth.
  • Process Optimization Consultant: Identifies inefficiencies in processes and implements strategies to improve workflow, reduce costs, and enhance performance.

How to Learn

There is a high demand for Business process consultants. The BLS (U.S. Bureau of Labor Statistics) estimates that the demand for Business Consultants will increase by 11% between 2019-2029. This data represents an increase of nearly 93,800 jobs during that span and indicates professional stability as more businesses seek to leverage operational efficiency with environmental awareness and social responsibility.
Business process consultants' in-demand areas are healthcare, automotive services, travel, lodging, and investment and marketing. Some top-tier companies hiring for this position are BP3 Global, VirtusaPolaris and First Consulting.