Description

Quality assurance managers within the department of operations are located in a variety of firms, but mainly manufacturers. The people in this role ensure that the quality standards are adhered to within operational processes. The typical tasks that these managers perform include analysing data on cost and performance, conducting reviews of operating procedures and policies, directing third-party suppliers and coordinating with government or legal regulatory agencies.

In order to be able to successfully complete these tasks to be successful, it is essential that the manager of quality assurance collaborate closely with other employees, which includes subordinates and managers. Despite this constant interaction and co-ordination, this job generally does not have direct supervision and therefore a lot of autonomy and leadership essential. Other qualifications to be successful include presentation, communication and analytical abilities. The majority of companies require at least of an undergraduate degrees in engineering, particularly mechanical, but some preferring master's degrees. Additionally, many jobs require significant experience in the field. Certain positions require qualifications, such as being an accredited Lead Auditor.

Quality assurance managers working in the department of operations generally are indoors, but traveling is required in a variety of jobs. This could mean traveling to remote locations or flying regularly. The hours of work vary between companies and projects, however many of them are employed during normal business hours.

Roles & Responsibilities

As a Quality Assurance Manager, Operations with 6-9 years of experience in the United States, your main responsibilities include:

  • Implement and maintain quality management systems to ensure compliance with industry standards and regulations.Develop and enforce quality control procedures, conduct audits, and provide recommendations for process improvements.
  • Train and mentor staff on quality assurance procedures and best practices.Provide guidance on quality standards, monitor performance, and facilitate ongoing training programs.
  • Collaborate with cross-functional teams to identify and resolve quality issues.Coordinate investigations, root cause analysis, and corrective actions to address non-conformities and improve overall quality.
  • Analyze data and generate quality metrics to assess performance and drive continuous improvement initiatives.

Qualifications & Work Experience

For a Quality Assurance Manager, Operations job role, the following qualifications are required:

  • In-depth knowledge of quality assurance principles, methodologies, and tools to develop and implement effective quality control processes and standards.
  • Strong leadership and management skills to lead and supervise a team of quality assurance professionals, ensuring adherence to quality standards and continuous improvement.
  • Excellent problem-solving and decision-making abilities to identify quality issues, analyze root causes, and implement corrective actions.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and external suppliers to drive quality improvements and meet customer requirements.

Essential Skills For Quality Assurance Manager, Operations

1

Risk Assessment

2

Statistical Analysis

3

Quality Management

4

Agile Methodologies

Skills That Affect Quality Assurance Manager, Operations Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Regulatory

22%

Process Management

12%

Quality Assurance

35%

Career Prospects

The role of Quality Assurance Manager in Operations is essential for ensuring quality standards and processes are implemented effectively. For professionals with 6-9 years of experience in the United States, there are several alternative roles to consider. Here are following options:

  • Process Improvement Manager: Responsible for identifying and implementing process improvements to enhance efficiency and productivity across the organization.
  • Compliance Manager: Focuses on ensuring adherence to regulatory requirements and industry standards, conducting audits, and developing compliance strategies.
  • Supply Chain Manager: Oversees the end-to-end supply chain operations, including procurement, logistics, inventory management, and supplier relationships.
  • Continuous Improvement Manager: Leads initiatives to drive continuous improvement in operational processes, implementing Lean Six Sigma principles to increase efficiency and reduce waste.

How to Learn

According to recent data, the Quality Assurance Manager role in operations is experiencing steady growth in the United States job market. Over the past 10 years, this position has witnessed a consistent rise in demand and significance. With increasing emphasis on quality control and operational efficiency, the future looks encouraging for QA Managers. Multiple new employment opportunities are expected to emerge, with a positive job outlook in various industries. Detailed analysis indicates a sustained upward trend for this role, making it a promising career option in the coming years.