Description

Team leaders of operations are employed in a variety of areas, including offices and retail stores to manufacturing facilities, and they typically hold a less-supervisory job that is responsible to make work procedures more effective. The job also requires supervision of the work of other employees and therefore strong leadership abilities are required. They could be able to perform the same duties as their subordinates, in addition to overseeing their work and making sure that they're working effectively.

Team leaders of operations must be able to fulfill certain duties of employees in the department in order to fill in when needed and are usually accountable for the assignment of tasks to employees. If the workload or the availability of employees shifts, they can re-assign tasks to increase efficiency. They also work with upper management to devise innovative strategies for workflow processes, improve existing processes more efficient and monitor the performance and progress of employees. They could also be accountable for making work schedules, coordinating payroll, evaluating employees as well as introducing and facilitating the training programs.

Skills for problem-solving are essential in this job, and good communication abilities are essential for dealing with customers face-to-face. The educational requirements for this job may differ, but the requirement for a high school diploma as well as previous work experience are typically required.

Roles & Responsibilities

As a Team Lead, Operations with 3-6 years of experience in India, here are some main responsibilities:

  • Overseeing and providing guidance to the team, ensuring smooth operations and timely completion of tasks.
  • Tracking team metrics and individual performance, identifying areas of improvement and implementing strategies to boost productivity.
  • Addressing and resolving any issues or disputes that arise within the team or with external stakeholders.
  • Continuously assessing and refining operational processes to optimize efficiency and achieve organizational objectives.

Qualifications & Work Experience

Major educational qualifications required for Team Lead, Operations are:

  • A high school degree or equivalent
  • On-the-job training
  • Excellent communication skills
  • Skills for negotiation and confidence
  • Computer literate
  • Excellent organizational skills to provide direction to the team

Essential Skills For Team Lead, Operations

1

Office 365

2

Process Management

3

Project Management

4

Customer Service

5

Problem Solving

Skills That Affect Team Lead, Operations Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Accounting Fundamentals

3%

Financial Analysis

30%

Process Management

4%

Performance Management

16%

Project Management

17%

Monitoring Data

31%

Microsoft Excel

10%

Problem Solving

10%

Data Analysis

5%

SQL

47%

Career Prospects

Some Alternative job roles available for Team Lead, Operations are:

  • Team Leader: Provides guidance and supervision to a team, ensuring effective collaboration and successful project completion.
  • Assistant Manager: Assists in managing day-to-day operations, supporting the manager and ensuring efficient workflow and team coordination.

How to Learn

The role of Team Lead, Operations in India is projected to have significant growth in the market. Over a 10-year analysis, employment opportunities for this position are expected to increase substantially. The demand for efficient team leaders in the operations field is rising, owing to the evolving business landscape and increasing complexities. Google's latest data points suggest a positive outlook for this job role, indicating a steady rise in employment opportunities. With India's thriving business environment, the future prospects for Team Lead, Operations indicate promising growth and abundant job openings.