Description

Heads of information technology (IT) and infrastructure are responsible for managing all IT requests within their organization, as well as planning and deploying infrastructure features for their organization. They are in charge of evaluating hardware and software platforms, analyzing their performance, and recommending changes based on their experience and project requirements. Heads of IT and infrastructure provide leadership by motivating a group of computer specialists in the creation and implementation of support management systems. They also evaluate project status and report their progress to upper management within their company.One of these professionals' main tools is a personal computer, which they use to keep accurate records of all infrastructure plans and information technology products needed. Heads of IT and infrastructure must provide excellent customer service and interact in a professional manner with all internal leaders and external vendors. These individuals also deal with delivery teams in their organization and ensure system stability, as well as strong security standards. They access and prioritize updates and system modifications, and they must provide support and expertise to other IT specialists in the appraisal and performance feedback processes. These leaders are also in charge of preparing operational budgets, as well as calculating and recording expenses.A bachelor's degree in computer science, information technology, or related field is generally required for this job. Previous experience - including in a managerial capacity - is needed as well.

Roles & Responsibilities

As a Head of IT & Infrastructure with 0-3 years of experience in Canada, your main responsibilities include:

  • Manage and maintain the organization's IT infrastructure, including hardware, software, networks, and servers, ensuring smooth operations.
  • Oversee the implementation and maintenance of security measures to protect the organization's data and systems from cyber threats.
  • Collaborate with cross-functional teams to identify and address IT needs, provide technical support, and ensure efficient communication and collaboration across the organization.
  • Stay updated with emerging technologies and trends in the IT industry, and recommend innovative solutions to enhance productivity and efficiency within the organization.

Qualifications & Work Experience

For the Head of IT & Infrastructure, the following qualifications are required:

  • Extensive experience and expertise in IT infrastructure management, including network architecture, systems administration, and security protocols.
  • Strong leadership skills to oversee the IT department, provide strategic direction, and manage a team of IT professionals effectively.
  • In-depth knowledge of emerging technologies and trends in the IT industry, with the ability to identify and implement innovative solutions to optimize infrastructure performance.
  • Excellent communication and stakeholder management skills to collaborate with cross-functional teams, senior management, and external partners to align IT strategies with business objectives and drive organizational growth.

Essential Skills For Head of IT & Infrastructure

1

IT Service and Architecture

2

IT Architecture and Standards

3

ITIL

Career Prospects

The Head of IT & Infrastructure plays a crucial role in managing technology and infrastructure operations. For professionals with 0-3 years of experience in Canada, there are several alternative roles to consider. Here are four options:

  • IT Support Specialist: A role focused on providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring smooth IT operations.
  • Network Administrator: A position that involves designing, implementing, and maintaining computer networks, ensuring connectivity and security.
  • Systems Analyst: A role that includes analyzing business requirements, designing IT systems, and implementing solutions to improve efficiency and productivity.
  • IT Project Coordinator: A position focused on coordinating and managing IT projects, ensuring timely delivery and effective communication among stakeholders.

How to Learn

The role of Head of IT & Infrastructure in Canada is projected to witness significant growth in the market. According to a 10-year analysis, the job role is expected to experience a continuous expansion due to the increasing reliance on technology and digital transformation across various industries. Furthermore, there is a considerable rise in the number of employment opportunities for professionals in this field. Google's latest data points also indicate a strong demand for individuals skilled in managing IT and infrastructure operations, suggesting a positive outlook for the growth and future prospects of this position in Canada.