Head of IT & Infrastructure

Heads of information technology (IT) and infrastructure are responsible for managing all IT requests within their organization, as well as planning and deploying infrastructure features for their organization. They are in charge of evaluating hardware and software platforms, analyzing their performance, and recommending changes based on their experience and project requirements. Heads of IT and infrastructure provide leadership by motivating a group of computer specialists in the creation and implementation of support management systems. They also evaluate project status and report their progress to upper management within their company.One of these professionals' main tools is a personal computer, which they use to keep accurate records of all infrastructure plans and information technology products needed. Heads of IT and infrastructure must provide excellent customer service and interact in a professional manner with all internal leaders and external vendors. These individuals also deal with delivery teams in their organization and ensure system stability, as well as strong security standards. They access and prioritize updates and system modifications, and they must provide support and expertise to other IT specialists in the appraisal and performance feedback processes. These leaders are also in charge of preparing operational budgets, as well as calculating and recording expenses.A bachelor's degree in computer science, information technology, or related field is generally required for this job. Previous experience - including in a managerial capacity - is needed as well.

As a Head of IT & Infrastructure with 3-6 years of experience in Canada, your main responsibilities include:

• Overseeing the implementation and maintenance of IT systems, networks, and infrastructure to ensure optimal performance and security.
• Managing a team of IT professionals, providing guidance, assigning tasks, and monitoring their work to ensure efficient operation and timely completion of projects.
• Collaborating with other departments to understand their technology needs and develop IT strategies that align with the organization's goals.
• Ensuring compliance with industry standards, regulations, and best practices in IT infrastructure management, including data protection, disaster recovery, and cybersecurity measures.

For the Head of IT & Infrastructure, the following qualifications are required:

• Extensive experience and expertise in IT infrastructure management, including network architecture, systems administration, and security protocols.
• Strong leadership skills to oversee the IT department, provide strategic direction, and manage a team of IT professionals effectively.
• In-depth knowledge of emerging technologies and trends in the IT industry, with the ability to identify and implement innovative solutions to optimize infrastructure performance.
• Excellent communication and stakeholder management skills to collaborate with cross-functional teams, senior management, and external partners to align IT strategies with business objectives and drive organizational growth.

The role of Head of IT & Infrastructure is crucial in overseeing technology and infrastructure operations. With 3-6 years of experience in Canada, professionals in this field can explore various alternative roles. Here are four options to consider:

• IT Project Manager: A position that involves planning, executing, and managing IT projects to ensure successful implementation within budget and timeline constraints.
• Network Administrator: A role focused on maintaining and optimizing computer networks, including troubleshooting network issues, implementing security measures, and managing network infrastructure.
• Systems Analyst: A position that involves analyzing, designing, and implementing information systems to meet the organization's business requirements and improve overall efficiency.
• IT Security Analyst: A role focused on ensuring the security of information systems and networks by implementing security measures, monitoring for potential threats, and conducting security audits.

The role of Head of IT & Infrastructure in Canada is projected to witness significant growth in the market. According to a 10-year analysis, the job role is expected to experience a continuous expansion due to the increasing reliance on technology and digital transformation across various industries. Furthermore, there is a considerable rise in the number of employment opportunities for professionals in this field. Google's latest data points also indicate a strong demand for individuals skilled in managing IT and infrastructure operations, suggesting a positive outlook for the growth and future prospects of this position in Canada.