Description

Clinical operations manager jobs generally work for organizations in the medical field and are responsible for overseeing all of the day-to-day activities for the medical portion of the organization. This includes the management of customer service, sales, and billing, as well as the general management of the operations staff. The clinical operations manager is responsible for overseeing employees and delegating work tasks throughout the department to ensure that thee tasks are completed properly and in a timely manner. They work with engineers, project managers, technicians, accounting representatives, and administrative workers. Additionally, some clinical operations managers communicate with customers or outside vendors.Other responsibilities of a clinical operations manager include overseeing all day-to-day operations of the department; ensuring staff compliance with set standards; hiring, training, and scheduling employees; and creating and managing contracts. The clinical operations manager is also responsible for reviewing all internal policies and procedures to ensure complete compliance with regulatory requirements. A clinical operations manager usually reports to the chief executive officer of the organization.Clinical operations manager jobs require a bachelor’s degree in a relevant discipline and five to 10 years' experience working in a healthcare environment. They must be able to handle multiple projects and complete them in a timely manner, as well as have excellent organizational and multitasking skills. Knowledge of Medicare, worker’s compensation, and OSHA regulations are preferred. Clinical operations managers also must be able to lead and direct the work of other team members.

Roles & Responsibilities

As a Clinical Operations Manager with 9+ years of experience in Australia, your main responsibilities include:

  • Oversee and manage all aspects of clinical operations, ensuring compliance with relevant regulations and guidelines.
  • Develop and implement strategies to optimize clinical trial processes, including patient recruitment, site selection, and data management.
  • Collaborate with cross-functional teams to ensure effective communication and coordination between clinical sites, investigators, and vendors.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions to enhance operational efficiency.

Qualifications & Work Experience

For a Clinical Operations Manager, the following qualifications are required:

  • In-depth knowledge of the healthcare industry, including clinical trial processes, regulations, and guidelines, to ensure compliance and quality in all operations.
  • Strong project management skills to effectively plan, coordinate, and execute clinical trials, including timeline management, resource allocation, and risk mitigation.
  • Excellent leadership and team management abilities to oversee and guide a multidisciplinary team of clinical operations staff, fostering collaboration and optimizing performance.
  • Exceptional communication and interpersonal skills to liaise with stakeholders, including investigators, sponsors, and regulatory authorities, facilitating effective communication and maintaining relationships.

Essential Skills For Clinical Operations Manager

1

Clinical Research

2

Project Management

3

Leadership

Career Prospects

The role of a Clinical Operations Manager is crucial in ensuring effective management of clinical operations and driving organizational success. With over 9 years of experience in Australia's healthcare industry, professionals in this field can explore various alternative roles. Here are four options to consider:

  • Clinical Research Manager: A position that involves overseeing clinical trials, managing research teams, and ensuring compliance with regulatory requirements.
  • Healthcare Quality Manager: A role focused on monitoring and improving the quality of healthcare services, implementing quality assurance programs, and ensuring adherence to industry standards.
  • Hospital Operations Manager: A position that involves overseeing the daily operations of a healthcare facility, optimizing workflow, and ensuring efficient resource allocation.
  • Medical Affairs Manager: A role that involves managing relationships with key stakeholders, coordinating medical education programs, and providing support to the medical team.

How to Learn

According to Google's latest data points, the job role of a Clinical Operations Manager in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in the demand for professionals in this field. In the future, it is anticipated that there will be a substantial number of employment opportunities available for Clinical Operations Managers in Australia. This suggests a positive outlook for individuals seeking to pursue a career in this role, emphasizing the growing importance of clinical operations management in the healthcare industry.