Description

Clinical operations manager jobs generally work for organizations in the medical field and are responsible for overseeing all of the day-to-day activities for the medical portion of the organization. This includes the management of customer service, sales, and billing, as well as the general management of the operations staff. The clinical operations manager is responsible for overseeing employees and delegating work tasks throughout the department to ensure that thee tasks are completed properly and in a timely manner. They work with engineers, project managers, technicians, accounting representatives, and administrative workers. Additionally, some clinical operations managers communicate with customers or outside vendors.Other responsibilities of a clinical operations manager include overseeing all day-to-day operations of the department; ensuring staff compliance with set standards; hiring, training, and scheduling employees; and creating and managing contracts. The clinical operations manager is also responsible for reviewing all internal policies and procedures to ensure complete compliance with regulatory requirements. A clinical operations manager usually reports to the chief executive officer of the organization.Clinical operations manager jobs require a bachelor’s degree in a relevant discipline and five to 10 years' experience working in a healthcare environment. They must be able to handle multiple projects and complete them in a timely manner, as well as have excellent organizational and multitasking skills. Knowledge of Medicare, worker’s compensation, and OSHA regulations are preferred. Clinical operations managers also must be able to lead and direct the work of other team members.

Roles & Responsibilities

As a Clinical Operations Manager with 3-6 years of experience in Australia, your main responsibilities include:

  • Oversee the execution of clinical trials, ensuring compliance with protocols, regulations, and timelines. Ensure the smooth running of clinical trials by monitoring adherence to protocols, regulatory requirements, and project timelines.
  • Manage and coordinate clinical research teams, including hiring, training, and performance management. Lead and support the clinical research teams by hiring qualified personnel, providing training, and monitoring their performance.
  • Develop and implement operational strategies to optimize clinical trial processes and resource allocation. Identify and implement strategies to streamline clinical trial processes, allocate resources effectively, and improve operational efficiency.
  • Collaborate with cross-functional teams, including medical affairs, regulatory affairs, and data management, to ensure successful trial execution.

Qualifications & Work Experience

For a Clinical Operations Manager, the following qualifications are required:

  • In-depth knowledge of the healthcare industry, including clinical trial processes, regulations, and guidelines, to ensure compliance and quality in all operations.
  • Strong project management skills to effectively plan, coordinate, and execute clinical trials, including timeline management, resource allocation, and risk mitigation.
  • Excellent leadership and team management abilities to oversee and guide a multidisciplinary team of clinical operations staff, fostering collaboration and optimizing performance.
  • Exceptional communication and interpersonal skills to liaise with stakeholders, including investigators, sponsors, and regulatory authorities, facilitating effective communication and maintaining relationships.

Essential Skills For Clinical Operations Manager

1

Clinical Research

2

Project Management

3

Leadership

Career Prospects

The role of a Clinical Operations Manager is vital in ensuring effective management of clinical operations within the healthcare industry. For professionals in Australia with 3-6 years of experience, here are four alternative roles to consider:

  • Clinical Research Associate: A position focused on monitoring and coordinating clinical trials, ensuring compliance with protocols and regulations.
  • Healthcare Quality Manager: A role that involves developing and implementing quality improvement initiatives, ensuring adherence to regulatory standards, and optimizing patient outcomes.
  • Regulatory Affairs Specialist: A position focused on ensuring compliance with regulatory requirements, managing submissions, and coordinating with regulatory authorities.
  • Medical Affairs Manager: A role that involves supporting the development and execution of medical strategies, managing relationships with key opinion leaders, and providing medical expertise.

How to Learn

According to Google's latest data points, the job role of a Clinical Operations Manager in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in the demand for professionals in this field. In the future, it is anticipated that there will be a substantial number of employment opportunities available for Clinical Operations Managers in Australia. This suggests a positive outlook for individuals seeking to pursue a career in this role, emphasizing the growing importance of clinical operations management in the healthcare industry.