Description

A hotel general manager usually has the responsibility of overseeing the entire workings of a given hotel. Keeping finances in order, planning for events within the hotel, and budgeting for new renovations to the building are all within the realm of a hotel general manager’s duties. It is normally the hotel general manager’s job to ensure that all employees at the hotel are performing their work in a satisfactory manner and are making the hotel guests feel welcome and pleased. If any hotel staff perform their work poorly, it is the hotel general manager’s duty to terminate them.Hiring new employees is also within the realm of a hotel general manager’s duties as well. Ensuring that security measures are place to keep guests and employees safe at the hotel should be of utmost importance to a hotel general manager. According, budgeting for a security system and surveillance is normally on the to-do list of a hotel general manager. Maximizing profits is extremely important for the success of the hotel, and it is generally within the hotel general manager’s list of duties to do so. Whether it be offering specials on rooms or discounts for certain times of the yea, it is the hotel general manager’s duty to ensure the hotel stays afloat financially.Hotel general managers normally do not need a specific degree, though having a degree in business management or hospitality is a huge plus. As a management position, years of experience is also usually required.

Roles & Responsibilities

As a General Manager, Hotel with 9+ years of experience in the AE, your main responsibilities include:

  • Oversee daily operations of the hotel, ensuring smooth functioning and excellent guest experiences.Manage staff, maintain high service standards, and address customer concerns promptly.
  • Develop and implement strategic plans to achieve business objectives and maximize revenue.Conduct market research, analyze competition, and identify opportunities for growth.
  • Collaborate with department heads to establish and enforce policies, procedures, and quality standards.Monitor operations, maintain compliance with regulations, and ensure a safe environment.
  • Manage budgets, control costs, and optimize financial performance.

Qualifications & Work Experience

The general manager of a hotel typically is responsible for managing the whole operation of a particular hotel. Maintaining the financial order, arranging for hotel events and preparing budgets for any new improvements to the building are all part of the hotel's general manager's responsibilities. It is usually the general manager of the hotel's job to make sure that all employees of the hotel are doing their duties in a professional way and making guests at the hotel feel comfortable and satisfied. If hotel employees do not perform their job well and are not performing their work in a satisfactory manner, it is the general manager's responsibility to dismiss the employees.

Essential Skills For General Manager, Hotel

1

Operations Management

2

Budget Estimation

3

People Management

4

Leadership Organisation Teamwork

5

Leadership

Skills That Affect General Manager, Hotel Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Operations Management

6%

Career Prospects

With over 9 years of experience in the hospitality industry as a General Manager, Hotel, professionals have various alternative roles to explore. Here are four options to consider:

  • Director of Operations: A role that involves overseeing all aspects of hotel operations, including guest services, housekeeping, and maintenance.
  • Sales and Marketing Manager: A position focused on developing and implementing sales strategies, managing marketing campaigns, and driving revenue growth.
  • HR Manager: A role that involves managing all aspects of human resources, including recruitment, training, employee relations, and performance management.
  • Revenue Manager: A position focused on optimizing hotel revenue through strategic pricing, demand forecasting, and inventory management.

How to Learn

The job role of General Manager in the hotel industry in the United Arab Emirates is projected to experience significant growth in the coming years. According to a 10-year analysis, there is a steady increase in demand for this position, primarily due to the flourishing tourism and hospitality sector in the UAE. The region's booming economy and continuous development of hotel infrastructure have led to an upsurge in employment opportunities for General Managers. Based on available data from Google, the future looks promising for this role, with a strong likelihood of increased job openings and professional growth prospects.