Heating, ventilation and air conditioning (HVAC) service managers’ responsibilities include leading their technicians who install and fix the units, ensuring customer satisfaction, training new employees, and responding to service calls. While HVAC service managers can work in an office, they typically spend at least a portion of their time at customers’ homes to perform necessary HVAC services; this may include working on the outside and the inside of the homes.This job has physical - as well as mental - components. HVAC service managers need to be able to use relevant tools in HVAC repair; they also must possess excellent customer service skills to communicate with clients about necessary repairs. The ability to squat, kneel, bend, and perform other physical movements required during repair is also necessary. Educational requirements for this position typically include a related degree or a certificate from a community or technical college; employers may prefer that applicants obtain their degree or certificate from a program recognized by a major accrediting agency. Most of the time, HVAC service managers work during the regular business hours, but they may respond to service calls outside of these times. They often work 40 hours a week, although overtime may be required.

The HVAC Service Manager role in Canada is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for HVAC professionals, with a notable rise in employment opportunities. According to recent data from Google, the projected growth for the next decade suggests a positive trend for this position. This growth can be attributed to factors such as increasing urbanization, new construction projects, and a growing focus on energy efficiency. Overall, the HVAC Service Manager role is expected to provide ample job opportunities in the coming years.

How to Learn

As an HVAC Service Manager with 9+ years of experience in Canada, your main responsibilities include:<ul><li> Oversee and manage a team of HVAC technicians, ensuring they are properly trained, motivated, and equipped to handle service calls. You are responsible for supervising and leading a team of HVAC technicians, ensuring they have the necessary skills, knowledge, and resources to effectively handle service calls.</li><li> Develop and implement service strategies to optimize customer satisfaction and maximize operational efficiency. You are responsible for devising and executing service strategies that prioritize customer satisfaction while streamlining operations to enhance efficiency.</li><li> Coordinate with clients to schedule HVAC service appointments, ensuring timely and reliable service delivery. You are responsible for liaising with clients to arrange HVAC service appointments, ensuring prompt and dependable delivery of services as per customer requirements.</li><li> Monitor and analyze performance metrics, such as service response times, customer feedback, and technician productivity, to identify areas for improvement.</li></ul>

Roles & Responsibilities

Average take home Salary for a HVAC Service Manager in Canada is around $79792 per year

Salary Breakup

A HVAC Service Managers are accountable for overseeing and overseeing the HVAC service department of the company. They are responsible for making sure that all HVAC equipment and systems are installed correctly and maintained as well as repaired. This involves managing a team of technicians, arranging appointments for service, ordering the necessary components and supplies, and making sure that the work is completed according to deadlines and budgetary constraints. In addition, HVAC Service Managers are responsible for HVAC Service Manager is accountable for the development and implementation of guidelines and policies for service as well as providing technical guidance and assistance to technicians and solving customer complaints or issues quickly.

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HVAC Service Manager

Salary Breakup

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