Description

Operations supervisors handle the everyday problems that arise during the daily business. They must be aware of who they can go in times of emergencies and are familiar with the company's policies and procedures. If municipal or state inspectors show up, they must to be prepared. Additionally, the supervisor of operations should meet with supervisors, stay on top of any policy changes and adhere to the relevant safety protocols. To ensure that operations run efficiently and in a timely manner operations supervisors should be able to handle any situation that occurs in the workplace or outside of the workplace (such as problems concerning suppliers). Although the work is usually performed during normal working hours, operations supervisors are often required to be available on weekends and nights.

Operations supervisors usually have an undergraduate degree of four years in business or another relevant field, in addition to safety certifications. They should be hard-working smart, organized, and intelligent. A successful supervisor of operations is motivated by self, a great communicater, and a great listener. They should be at ease working in the office, and also working on the job.

Roles & Responsibilities

As an Operations Supervisor with 9+ years of experience in the United Kingdom, your main responsibilities include:

  • Oversee daily operations, ensuring efficient workflow and adherence to quality standards. Monitor and manage operational processes, making adjustments as needed to optimize productivity and performance.
  • Lead and train team members, providing guidance and support to enhance their skills and efficiency. Coach and mentor staff, fostering a positive work environment and promoting professional growth.
  • Develop and implement operational strategies to improve efficiency and reduce costs. Analyze data and identify opportunities for process improvement and cost savings.
  • Collaborate with cross-functional teams to streamline operations and enhance overall business performance.

Qualifications & Work Experience

For an Operations Supervisor job role, the following qualifications are required:

  • Leadership skills to effectively guide and supervise a team, ensuring smooth operations and adherence to established processes.
  • Excellent organizational abilities to manage diverse tasks, prioritize workload, and meet multiple deadlines.
  • Strong problem-solving and decision-making capabilities to address operational issues promptly and implement effective solutions.
  • Effective communication skills to interact with team members, stakeholders, and senior management, facilitating clear and concise information sharing.

Essential Skills For Operations Supervisor

1

Training

2

Leadership Management

3

Operations Management

4

Customer Service

Skills That Affect Operations Supervisor Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

People Management

17%

Leadership Organisation Teamwork

14%

Leadership

6%

Career Prospects

With over 9+ years of work experience in the United Kingdom as an Operations Supervisor, there are several alternative roles worth exploring. Here are following options to consider:

  • Supply Chain Manager: This position involves overseeing the end-to-end supply chain process, including procurement, logistics, and inventory management.
  • Project Manager: A role that focuses on planning, executing, and monitoring projects to ensure timely delivery and quality outcomes.
  • Quality Assurance Manager: Responsible for implementing and managing quality control systems, ensuring products or services meet industry standards and customer requirements.
  • Customer Service Manager: This role involves leading and supervising a team of customer service representatives, ensuring excellent customer satisfaction, and resolving escalated issues.

How to Learn

The Operations Supervisor role in the United Kingdom is expected to witness significant growth in the market. According to a 10-year analysis, the job role is expected to see an increasing demand due to expanding industries and evolving business needs. With companies expanding their operations and improving efficiency, the requirement for Operations Supervisors is projected to rise steadily. This anticipated growth is likely to create numerous employment opportunities in the future, offering a promising career path for individuals seeking this role.