Description

Billing administrators usually work a regular nine to five shift in an office setting. They typically will deal with many different types of co-workers, including sales team members and other billing members. They usually report back to a billing manager who oversees the entire billing department. A few years of experience is usually required, as is either an associate's degree or equivalent. Billing administrators need to be organized and juggle a number of tasks. The position is very computer intensive and MS Office Suite knowledge, knowledge of accounting billing systems, and general search engine skills are a must.Billing administrators perform a number of duties, including carefully looking over all new orders, entering billing data into the computer, reviewing customer accounts, assisting with the close of the accounting cycle, and reporting any discrepancies to the billing manager. Clients will have to be contacted in order to resolve any discrepancies, so good customer service skills are also needed. It is very important that billing administrators are meticulous workers since their day will be spent looking over bills. There are numerous items on one bill to be aware of, so each item needs to be looked over carefully. The slightest mistake can cost the company a large amount of money and impact the relationship with clients. Organization, diligence, and good customer service skills are just a few of the important skills needed by billing administrators.

Roles & Responsibilities

As a Billing Administrator with 3-6 years of experience in Canada, your main responsibilities include:

  • Manage and process billing invoices accurately and efficiently, ensuring adherence to company policies and procedures. This involves handling billing invoices and ensuring they are processed correctly and in compliance with the company's guidelines.
  • Monitor and reconcile accounts receivable, ensuring timely collection and resolution of payment discrepancies. You will be responsible for overseeing accounts receivable, ensuring payments are collected on time, and resolving any issues related to payment discrepancies.
  • Collaborate with internal teams and clients to resolve billing inquiries and address any billing-related concerns. You will work closely with both internal teams and clients to resolve billing inquiries and address any concerns related to billing.
  • Generate financial reports and provide analysis on billing activities, assisting in decision-making processes.

Qualifications & Work Experience

For a Billing Administrator, the following qualifications are required:

  • In-depth knowledge of billing processes and procedures to accurately generate and review invoices, ensuring compliance with company policies and client requirements.
  • Proficient in using billing software and systems to efficiently process and track invoices, payments, and credits.
  • Strong attention to detail to identify and resolve billing discrepancies, including reconciling accounts and conducting research to resolve any issues.
  • Excellent time management skills to prioritize tasks, meet deadlines, and handle multiple billing projects simultaneously.

Essential Skills For Billing Administrator

1

Financial Accounting

2

Microsoft Excel

3

Customer Billing

Skills That Affect Billing Administrator Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Financial Accounting

8%

Microsoft Excel

7%

Customer Billing

8%

Career Prospects

The role of Billing Administrator is crucial in ensuring accurate and efficient billing processes. With 3-6 years of work experience in Canada, professionals can explore various alternative roles. Here are four options to consider:

  • Accounts Receivable Specialist: A role that focuses on managing customer accounts, processing payments, and resolving billing discrepancies.
  • Revenue Analyst: A position centered on analyzing financial data, identifying revenue trends, and implementing strategies to optimize revenue generation.
  • Financial Operations Coordinator: A role involving coordination and oversight of financial operations, including billing, invoicing, and financial reporting.
  • Compliance Officer: A position focused on ensuring adherence to billing regulations and policies, conducting audits, and implementing internal controls to mitigate risks.

How to Learn

The role of Billing Administrator in Canada is projected to experience steady growth in the job market in the coming years. According to a 10-year analysis from Google, there is an increasing demand for Billing Administrators due to the expanding business landscape. This growth is expected to create numerous employment opportunities in the future, with a positive outlook for job seekers in this field.