Electronic data exchange (EDI) coordinators are part of the company's EDI program to ensure seamless communications with production making use of EDI tools, and ensuring that the transitions are smooth when modifications or maintenance is required. The majority of their work is like handling documents that are inbound or outbound and audits, preparing pertinent documents, and coordinating with other partners. EDI coordinators collaborate extensively with IT (IT) personnel and other employees to ensure that the EDI program is functioning according to its intended purpose. The daily tasks performed by EDI coordinators include being the first point of contact for inquiries regarding troubleshooting, observing the transmission of documents, and identifying ways to improve the efficiency of processes. They conduct audits to make sure that quality standards are met regularly They are typically responsible for conducting workshops to keep employees current on technological advancements. The EDI coordinator usually is employed full-time in an office setting however, traveling or teleconferencing may be required for management meetings on occasion.
The requirements for these positions could differ slightly depending on the company's requirements, however an advanced bachelor's degree in technology is usually required. The majority of positions require at minimum five years of EDI knowledge. Understanding of documents and their formats are essential to carry out everyday operations. Coordinators of EDI must possess excellent communication skills and also be capable of discussing technical issues with staff who are not tech-savvy for example, during training sessions.