Description

Heads of information technology (IT) and infrastructure are responsible for managing all IT requests within their organization, as well as planning and deploying infrastructure features for their organization. They are in charge of evaluating hardware and software platforms, analyzing their performance, and recommending changes based on their experience and project requirements. Heads of IT and infrastructure provide leadership by motivating a group of computer specialists in the creation and implementation of support management systems. They also evaluate project status and report their progress to upper management within their company.One of these professionals' main tools is a personal computer, which they use to keep accurate records of all infrastructure plans and information technology products needed. Heads of IT and infrastructure must provide excellent customer service and interact in a professional manner with all internal leaders and external vendors. These individuals also deal with delivery teams in their organization and ensure system stability, as well as strong security standards. They access and prioritize updates and system modifications, and they must provide support and expertise to other IT specialists in the appraisal and performance feedback processes. These leaders are also in charge of preparing operational budgets, as well as calculating and recording expenses.A bachelor's degree in computer science, information technology, or related field is generally required for this job. Previous experience - including in a managerial capacity - is needed as well.

Roles & Responsibilities

As Head of IT & Infrastructure with 9+ years of experience in the AE, your main responsibilities include:

  • Oversee the development and implementation of IT strategies, ensuring alignment with organizational goals and objectives. You are responsible for creating and executing IT strategies that support the overall goals and objectives of the organization.
  • Manage the company's IT infrastructure, including servers, networks, and systems, to ensure optimal performance and security. You are responsible for overseeing the maintenance and security of the company's IT infrastructure, including servers, networks, and systems.
  • Lead and mentor a team of IT professionals, providing guidance and support in their day-to-day activities. You are responsible for managing and providing guidance to a team of IT professionals, supporting them in their daily tasks and professional growth.
  • Evaluate and implement new technologies and solutions to improve efficiency, productivity, and cost-effectiveness.

Qualifications & Work Experience

The heads of information technology (IT) as well as infrastructures are accountable for the management of every IT demands within the organizations and also designing and implementing infrastructure features to their organizations. They are responsible for reviewing software and hardware platforms and their performance, and making recommendations in light of their experiences and the requirements of their projects. The IT and infrastructure heads are responsible for leadership, guiding an entire group of computer experts in the development as well as the implementation of systems for support. They also assess the status of projects and provide updates to the upper management of their organization.

Essential Skills For Head of IT & Infrastructure

1

IT Service and Architecture

2

IT Architecture and Standards

3

ITIL

Career Prospects

The Head of IT & Infrastructure role is crucial for overseeing technology infrastructure and operations. With 9+ years of experience in the field, professionals can explore various alternative roles. Consider the following four options:

  • IT Project Manager: Responsible for planning, executing, and managing technology projects to meet organizational objectives.
  • IT Security Manager: Focuses on protecting information systems and networks from security threats and ensuring data privacy.
  • IT Service Delivery Manager: Manages service delivery processes, ensuring timely resolution of IT issues and effective communication with stakeholders.
  • IT Operations Manager: Oversees day-to-day IT operations, including infrastructure maintenance, system administration, and IT support management.

How to Learn

The job role of Head of IT & Infrastructure in the United Arab Emirates is expected to witness significant growth in the market. A 10-year analysis reveals a steady upward trajectory, with increasing demand for professionals in this field. According to Google, the region is experiencing robust growth in the technology sector, leading to a surge in employment opportunities. The market is poised to offer numerous job openings for individuals with expertise in IT administration and infrastructure management. This trend is likely to continue in the coming years, indicating a positive outlook for professionals in this role.