Head of IT & Infrastructure

Heads of information technology (IT) and infrastructure are responsible for managing all IT requests within their organization, as well as planning and deploying infrastructure features for their organization. They are in charge of evaluating hardware and software platforms, analyzing their performance, and recommending changes based on their experience and project requirements. Heads of IT and infrastructure provide leadership by motivating a group of computer specialists in the creation and implementation of support management systems. They also evaluate project status and report their progress to upper management within their company.One of these professionals' main tools is a personal computer, which they use to keep accurate records of all infrastructure plans and information technology products needed. Heads of IT and infrastructure must provide excellent customer service and interact in a professional manner with all internal leaders and external vendors. These individuals also deal with delivery teams in their organization and ensure system stability, as well as strong security standards. They access and prioritize updates and system modifications, and they must provide support and expertise to other IT specialists in the appraisal and performance feedback processes. These leaders are also in charge of preparing operational budgets, as well as calculating and recording expenses.A bachelor's degree in computer science, information technology, or related field is generally required for this job. Previous experience - including in a managerial capacity - is needed as well.

As the Head of IT & Infrastructure with 3-6 years of experience in the AE, your main responsibilities include:

• Oversee the management and maintenance of the organization's IT infrastructure, including hardware, software, networks, and databases.Ensure the smooth functioning of all IT systems and infrastructure components.
• Plan and implement IT projects, such as system upgrades, network expansion, and data center relocation.Coordinate with stakeholders and teams to ensure successful project execution.
• Develop and enforce IT policies and procedures to ensure data security, system reliability, and compliance with industry standards.Regularly review and update policies to mitigate potential risks and ensure data protection.
• Manage IT budgets, including procurement of hardware and software, and negotiate contracts with vendors.

The role of Head of IT & Infrastructure is crucial for managing and overseeing the technological aspects of an organization. For professionals with 3-6 years of experience in the field, there are several alternative roles to consider. Here are four options:

• IT Project Manager: A role focused on planning, executing, and managing IT projects, ensuring they are delivered on time and within budget.
• Network Administrator: A position responsible for maintaining and managing an organization's network infrastructure, including servers, routers, and switches.
• Systems Analyst: A role that involves analyzing and improving existing IT systems, identifying areas for optimization and implementing innovative solutions.
• IT Security Analyst: A position focused on safeguarding an organization's IT infrastructure from potential threats and vulnerabilities, implementing security measures and protocols.

The job role of Head of IT & Infrastructure in the United Arab Emirates is expected to witness significant growth in the market. A 10-year analysis reveals a steady upward trajectory, with increasing demand for professionals in this field. According to Google, the region is experiencing robust growth in the technology sector, leading to a surge in employment opportunities. The market is poised to offer numerous job openings for individuals with expertise in IT administration and infrastructure management. This trend is likely to continue in the coming years, indicating a positive outlook for professionals in this role.