Description

Network operations managers are the main person responsible for managing the operation of a data center principally through the leadership and coaching of an entire group of network engineers. They also have to be accountable for the strategic planning and implementation and ensuring that the data center is always ahead of the curve with regard to storage capacity processing power, storage capacity, and connectivity. The management's responsibilities include preparing annual budgets, assessing current and future needs for infrastructure as well as the decommissioning strategy of older infrastructure prior to the expiration of its life-cycle. Network operations managers take a role in recruitment as well as training new staff, as well. It is usually an all-time job which is performed in an office environment however, overtime could be needed when emergencies or outages arise.

A network operations manager must to hold a bachelor's degree from a computer science program or another related field, although a master's degree is usually preferred. A minimum of three years' experience working in the data center, either as an engineer for networks or as an operations manager for networks, is usually required. Additionally the network operations managers typically require certification for the specific technology used in a particular data center, for example Cisco equipment for a general-use data centre as well as SeaChange VoD for a data center that specializes on streaming videos.

Roles & Responsibilities

As a Network Operations Manager with 9+ years of experience in the United States, your main responsibilities include:

  • Oversee the design, implementation, and maintenance of network infrastructure to ensure optimal performance and security.Manage the development and upkeep of network systems and equipment to ensure they function effectively and securely.
  • Monitor network performance and troubleshoot issues to minimize downtime and maximize network efficiency.Continuously monitor network performance, identify and resolve any issues promptly to minimize disruptions and maintain optimal network efficiency.
  • Lead a team of network professionals, providing guidance, mentorship, and support to ensure successful network operations.Manage and supervise a team of network professionals, offering guidance and support to ensure smooth network operations and effective collaboration within the team.
  • Develop and implement network policies, procedures, and documentation to promote standardization and ensure compliance with industry regulations.

Qualifications & Work Experience

For a Network Operations Manager job role, the following qualifications are required:

  • In-depth knowledge of network infrastructure and technologies to effectively design, implement, and optimize network architectures.
  • Strong problem-solving skills to identify and resolve network-related issues, ensuring minimal downtime and maximum network performance.
  • Experience in managing and configuring network devices, such as routers, switches, and firewalls, to maintain a secure and reliable network environment.
  • Excellent leadership and communication abilities to oversee a team of network engineers, coordinate with cross-functional teams, and effectively communicate network strategies and updates to stakeholders.

Essential Skills For Network Operations Manager

1

Network Protocols

2

Network Model

3

Network Administration

Skills That Affect Network Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

ITIL

10%

Network Administration

4%

Network Security

12%

Operations Management

7%

People Management

6%

Career Prospects

The Network Operations Manager plays a crucial role in overseeing the efficient functioning of network operations. For professionals in the United States with over 9 years of experience, there are various alternative job roles to consider. Here are following options:

  • IT Infrastructure Manager: Responsible for managing the organization's IT infrastructure, including servers, networks, and data centers. This role ensures the smooth operation of IT systems and infrastructure.
  • IT Service Delivery Manager: Focuses on ensuring the delivery of high-quality IT services to meet business needs. Responsibilities include service desk management, incident management, and service level agreement SLA monitoring.
  • IT Security Manager: Specializes in protecting the organization's digital assets through implementing and maintaining security measures. This role involves managing security policies, conducting risk assessments, and coordinating incident response.
  • IT Project Manager: Leads and oversees the execution of IT projects, ensuring they are delivered within scope, budget, and timeline.

How to Learn

The Network Operations Manager role in the United States is expected to experience strong growth in the market. Over the past 10 years, this position has exhibited a steady increase in demand due to the growing reliance on technology and communication networks. As the digital landscape expands, more organizations are recognizing the importance of effective network operations management. This trend is predicted to continue, leading to a higher number of employment opportunities for individuals in this field in the future. According to Google's latest data, the projected growth for Network Operations Managers is optimistic, making it a promising career choice within the tech industry.