Description

Information systems (IS) trainers instruct other staff members on the proper use of information technology, including in safety, efficiency, and troubleshooting. These trainers are expected to have expert-level knowledge of the systems used by the company, and they must be informed on any issues that staff members might reasonably encounter. These professionals must be proficient in widely used software, such as the Microsoft Office suite, as well as proprietary software that may only be used by a subset of employees. Trainers may also be expected to produce physical training materials, such as instruction manuals, pamphlets, brochures, graphs and tables, log files, and or or other materials required by their employers.

Information systems trainers work primarily indoors during regular business hours, although overtime may occasionally be required depending on the needs of the company; travel is generally not required for this position. These trainers must have good verbal and written communication skills, including the ability to communicate effectively with large groups.

Applicants for information systems trainer positions generally must have a minimum of a bachelor's degree in computer science or a related field. Experience with training is often preferred. Applicants must be able to quickly learn and adapt to changes in the information systems used by their employers, such as new software or hardware, and be able to pass this knowledge on to other employees as soon as possible.

Roles & Responsibilities

As a Trainer, Information Systems IS with 0-3 years of experience in Australia, your key responsibilities include:

  • Conducting training sessions on information systems, covering topics such as software applications, data management, and cybersecurity.
  • Assisting in the development and maintenance of training materials, including manuals, presentations, and online resources.
  • Providing technical support and troubleshooting assistance to users of information systems.
  • Evaluating the effectiveness of training programs and making recommendations for improvement.

Qualifications & Work Experience

For a Trainer, Information Systems (IS) job role, the following qualifications are required:

  • In-depth knowledge of Information Systems (IS) concepts and principles to effectively train individuals on system functionalities, processes, and best practices.
  • Strong communication and presentation skills to deliver engaging training sessions, explaining complex technical information in a clear and understandable manner.
  • Experience in curriculum development and instructional design to create comprehensive training materials, including manuals, presentations, and online modules.
  • Ability to assess training needs and adapt instructional methods to cater to different learning styles and levels of experience, ensuring maximum knowledge retention and skill development.

Essential Skills For Trainer, Information Systems (IS)

1

Information Technology

2

Excellent Communication

3

Information Architecture

Career Prospects

The role of Trainer, Information Systems IS is crucial in ensuring effective training and development within the organization. For professionals with 0-3 years of experience in Australia's IT industry, here are four alternative roles to consider:

  • Technical Support Specialist: A position focused on providing technical assistance and resolving issues related to hardware, software, and network systems.
  • Business Analyst: A role that involves analyzing business processes, identifying areas for improvement, and designing IT solutions to enhance efficiency and productivity.
  • Systems Administrator: A position responsible for managing and maintaining computer systems, networks, and servers to ensure optimal performance and security.
  • IT Project Coordinator: A role that involves assisting in the planning, coordination, and execution of IT projects, ensuring adherence to timelines, budgets, and quality standards.

How to Learn

According to recent data, the role of Trainer, Information Systems (IS) in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for professionals in this field. With the continuous advancements in technology and the increasing reliance on information systems, the need for trainers who can educate and support employees on these systems is expected to rise further. This growth is anticipated to result in a substantial number of employment opportunities being available in the future.