Description

An eCommerce Analyst is responsible for analysing and enhancing online sales performance. They collect and analyze information, detect patterns, and offer insights to enhance the functionality of websites and the user experience. Analysts work with different teams to develop strategies that improve online sales and user engagement. Expertise in the tools for data analysis as well as eCommerce platform is required. An undergraduate degree from marketing, business or another similar field is usually necessary for this job.

Roles & Responsibilities

As an eCommerce Analyst with 3-6 years of experience in the United States, your main responsibilities include:

  • Analyzing website metrics and data to identify opportunities for improving user experience and increasing conversion rates.Conduct data-driven analysis of website metrics to identify areas for improvement.Identify factors affecting user experience and conversion rates.Provide recommendations based on data analysis to optimize website performance.
  • Developing and implementing strategies to increase online sales and drive customer engagement.Develop strategies to drive online sales and increase customer engagement.Implement marketing and promotional campaigns to attract and retain customers.Monitor campaign performance and make adjustments as necessary.
  • Conducting market research and competitor analysis to identify industry trends and opportunities.Conduct market research to understand customer needs and preferences.Analyze the competitive landscape to identify industry trends and opportunities.Provide insights and recommendations based on market research and competitor analysis.
  • Collaborating with cross-functional teams to improve eCommerce processes and performance.

Qualifications & Work Experience

For an eCommerce Analyst job role, the following qualifications are required:

  • Proficient technical skills to navigate and utilize various eCommerce platforms and tools, such as Shopify, Magento, or WooCommerce.
  • In-depth knowledge of eCommerce best practices, including website optimization, conversion rate optimization, and user experience design.
  • Strong analytical abilities to collect, analyze, and interpret data from multiple sources, such as web analytics, sales reports, and customer surveys.
  • Excellent problem-solving skills to identify and address issues related to product assortment, pricing, promotions, and customer behavior in order to optimize sales and drive revenue.

Essential Skills For eCommerce Analyst

1

Digital Marketing

2

Content Marketing

3

Marketing Management

4

Product Marketing

Skills That Affect eCommerce Analyst Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Analytics

21%

Microsoft Excel

2%

Data Analysis

2%

Career Prospects

The role of an eCommerce Analyst is crucial in driving the success of online businesses. With 3-6 years of experience in the United States, professionals in this role can explore various alternative career paths. Here are following options to consider:

  • Digital Marketing Manager: A role that involves developing and implementing marketing strategies to drive online visibility, attract customers, and increase sales.
  • Customer Experience Manager: This position focuses on optimizing the customer journey, improving user experience, and enhancing customer satisfaction on eCommerce platforms.
  • Product Manager: A role that involves overseeing the development and management of eCommerce products, optimizing product offerings, and ensuring a seamless user experience.
  • Data Analyst: This position focuses on extracting and analyzing data to gain valuable insights, improving business performance, and driving data-driven decision-making.

How to Learn

The eCommerce Analyst role is projected to experience significant growth in the market. Over the past 10 years, the demand for eCommerce Analysts has consistently increased due to the rapid expansion of online shopping and digital marketplaces. With the continuous evolution of technology, companies are focusing more on e-commerce strategies, creating a high demand for professionals with expertise in this field. The job role is expected to further grow in the coming years, offering numerous employment opportunities to individuals specialized in analyzing and optimizing online sales performance. These findings are supported by the latest data available from Google.