Description

A Cashier is an employee who operates a cash drawer by taking orders of customers and handling store receipts and money. Typically, a Cashier will be working a regular 8-hour workday. After clocking in, a Cashier's day begins. For most of the day, a Cashier will be stationed inside the employer's building at a particular cash register, the contents of which will be the Cashier's cash drawer.

The cash drawer will be filled at the beginning of the day with a set amount of cash consisting of various denominations of bills and coins. The Cashier assigned to this cash register on this day will be responsible for healthily maintaining the level of cash in the drawer, as well as the necessary coins needed to dispense change to customers who pay with larger bills. A Cashier will also be fulfilling credit and debit card transactions and may also facilitate check payments, depending on the situation. The Cashier will be responsible for taking the customers' orders and payments, giving them back any change they are due, processing their payments, and delivering both the customers' orders (which the Cashier will bag for the convenience of the customer) and their sales receipts.

The Cashier will also be stashing and keeping track of the merchant's copies of receipts. All of these ongoing events should be reported to the immediate manager as needed. Oftentimes, whenever no customer is present to request an order, the Cashier will be cleaning and arranging the work space around the register as well as any items nearby, either on display or ready to be transported to a different location in the building.

A Cashier should also keep alert for any wandering customers or loiterers who appear to require assistance or direction. The Cashier will be responsible for securing and maintaining a work station free of clutter, irrelevant items, and hazardous materials. A Cashier on a specific cash register drawer will be responsible, at the end of the day, for counting the cash drawer and ensuring that the levels of cash inside the drawer be resolved to the same dollar amount as the drawer held originally. The Cashier must deliver excess cash to the immediate manager and must also present all of the merchant copies of receipts for filing. Finally, the Cashier must securely lock down the work station and ensure it is both clean and tidy before clocking out. Most Cashier positions do not require anything more than a high school diploma, but occasionally a Cashier job may require familiarity or proficiency with computerized office software or the handling of cash in general.

Roles & Responsibilities

As a cashier with 0-3 years of experience in the AE, your main responsibilities include:

  • Process customer transactions accurately and efficiently, including cash, credit, and gift card payments.
  • Maintain a clean and organized checkout area, ensuring that all items are properly scanned and bagged.
  • Provide excellent customer service by greeting customers, answering their questions, and resolving any concerns or complaints.
  • Balance cash registers at the end of each shift, reconcile discrepancies, and prepare daily sales reports for management.

Qualifications & Work Experience

A Cashier is responsible for handling customer transactions, processing payments, and providing excellent customer service. They operate cash registers, receive payments, give out change, and issue receipts to customers. Cashiers accurately process transactions and maintain a balanced cash drawer at all times. They may also assist customers with inquiries, resolve any issues or complaints, and ensure a pleasant shopping experience. Cashiers are punctual, reliable, and have strong numeracy skills. They are efficient in multitasking and have excellent attention to detail. Overall, they play a crucial role in maintaining the financial transactions and customer satisfaction levels within a retail environment.

Essential Skills For Cashier

1

Data Cleaning

2

Customer Service

3

Principles of Banking

4

Customer Relations

Skills That Affect Cashier Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Customer Service

22%

Customer Relations

23%

Career Prospects

The role of a Cashier is crucial in ensuring smooth transactions and customer satisfaction. For individuals with 0-3 years of experience in the retail industry, here are four alternative roles to consider:

  • Sales Associate: A position that involves assisting customers, promoting products, and maintaining store appearance.
  • Customer Service Representative: A role focused on addressing customer inquiries, resolving complaints, and providing exceptional service.
  • Inventory Coordinator: A position responsible for managing stock levels, conducting inventory audits, and coordinating with suppliers.
  • Cash Management Specialist: A role that involves handling cash flow, reconciling accounts, and ensuring accurate financial records.

How to Learn

The cashier job role in the United Arab Emirates is projected to witness steady growth in the market. Over the last 10 years, the demand for cashiers has remained stable with a slight upward trend due to the expanding retail and service sectors. According to recent data from Google, there are expected to be numerous employment opportunities in the future for cashiers, given the continuous establishment of new businesses and the growth of existing ones.