Retail store managers are responsible for overseeing the personnel and the operations of the retail store. Most stores focus on a specific product however, the retail store manager might be employed from department store chains to manage an area of the overall operation. Retail store managers usually supervise that staff and associates are scheduled. They also train or supervise new employees, conduct interviews for prospective employees and extend job offers. The manager is also responsible for ensuring that every day, sales are reconciled closing transactions and deposits set.
The most important aspect of a manager's work is to make sure that the operations in the store are conducted in accordance with the procedures and guidelines set by the store's owner, the director in charge, and/or regional director. This means ensuring that the store is operating with that customers receive the best service, replenishment and inventory, as well as the general cleanliness and upkeep of the retail floor. The manager is usually able to instruct employees to meet and exceed the expectations of customers and will check in with employees to make sure that the appropriate techniques and methods are being taught to them.
The majority of retail store managers are at a minimum an education at the high school level and an abundance of practical knowledge. Many retailers try to recruit directly from within. Managers of retail stores are typically scheduled to either open or close their doors and perform the same shifts.