Description

Account managers for commercial lines is responsible for reviewing the, preparing, and maintaining client databases. This could include auditing, billing as well as reviewing and re-writing sales and shipping policies with customers. Account managers for commercial lines should be up-to-date in terms of technology and billing software, as well as the company's policies constantly. It is also a job which requires a solid interpersonal skill Account managers is required to spend a significant period of time working with customers (whether internationally or nationally) developing relationships while representing the business. Account managers in commercial lines usually have at a minimum an high school diploma or equivalent, with experience in insurance a plus. A working knowledge of Microsoft Office is required. Skills for people, including the ability to contract and build a client base - are a requirement.

Meetings regularly with departments like management, sales, leadership IT, sales, and other accounting departments is required and being able to convert the technical accounting/billing language into a layman's language that is that is easily accessible to different branches and industries. An individual in this field is required to keep in touch with the leadership as well as other supervisors, ensuring personal and company objectives and timelines. Experience with databases and insurance systems is an advantage and the licensing and certification protocols and processes.

Roles & Responsibilities

As an Account Manager, Commercial Lines with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Managing client relationships: Building and maintaining strong relationships with commercial clients, understanding their needs, and providing excellent customer service.
  • Developing business strategies: Collaborating with internal teams to develop tailored insurance solutions and strategies that align with clients' business objectives.
  • Managing policies and claims: Overseeing policy renewals, endorsements, and claims processes to ensure accuracy, efficiency, and client satisfaction.
  • Conducting risk assessments: Assessing clients' risk exposures, analyzing data, and recommending risk management strategies to mitigate potential risks and enhance coverage effectiveness.

Qualifications & Work Experience

For an Account Manager, Commercial Lines job role, the following qualifications are required:

  • In-depth knowledge of commercial insurance products, underwriting principles, and industry regulations to effectively analyze and assess client needs and provide appropriate solutions.
  • Strong interpersonal and relationship-building skills to establish and maintain long-term partnerships with clients, insurance carriers, and internal stakeholders.
  • Excellent communication and negotiation abilities to effectively present proposals, discuss coverage options, and manage contract negotiations with clients and underwriters.
  • Proven track record of achieving sales targets and driving revenue growth in the commercial insurance industry, demonstrating strong business acumen and a customer-centric approach.

Essential Skills For Account Manager, Commercial Lines

1

Risk Management

2

Sales

3

Customer Relationship Management

Career Prospects

For an Account Manager, Commercial Lines, with 3-6 years of work experience in the United Kingdom, there are several alternative roles to consider. Here are following options:

  • Business Development Manager: This role involves identifying and pursuing new business opportunities to increase revenue and market share. It requires strong networking skills and the ability to build and maintain client relationships.
  • Underwriting Manager: This position focuses on assessing risks and making decisions related to insurance policies. It requires analytical thinking, attention to detail, and knowledge of insurance regulations.
  • Claims Manager: In this role, you would be responsible for managing the claims process, ensuring timely and accurate claims settlement, and maintaining customer satisfaction.
  • Risk Manager: This position involves identifying and assessing potential risks to a company's operations and developing strategies to mitigate them.

How to Learn

The role of Account Manager, Commercial Lines in the United Kingdom is projected to experience steady growth in the market. Over the past 10 years, the job role has seen positive growth, with increasing demand for professionals in this field. With businesses expanding and the need for effective insurance coverage rising, this trend is expected to continue. Numerous employment opportunities are anticipated to be available in the future for individuals seeking careers as Account Managers in Commercial Lines. These projections are supported by data from Google and reflect the current and projected state of the job market for this position.