Description

The positions of a corporate travel consultant are usually available in travel agencies, particularly those who regularly deal with corporate clients. The job of a consultant is frequently communicating with corporate clients to assist in booking reservations and to provide price estimates as required. This involves determining the most effective solutions that are in line with the company's policies and preferences in order to keep customers satisfied. It also requires meticulously maintaining the profiles of each customer so that they can earn points through reward programs and can have any specific requests met.

The travel consultant for corporate clients typically is in a very individualistic environment, therefore the ability to work under minimal supervision is essential. Other essential skills include judgment, organization abilities, and the ability to effectively communicate via phone and email. While there aren't any particular educational requirements, the majority of jobs require at least four years of experience in travel consultants. Equipment and tools used for this job may differ depending on the company, however Apollo GDS and SABRE are typical; knowledge of these tools may be necessary prior to applying for the job.

Physical requirements for this position are typically limited to normal use of computers and typing. The hours of work are usually restricted to normal business hours However, other shifts could be offered at certain companies. The majority of the work is performed in a workplace that is indoor Teleconferencing and telecommuting could be an option for certain employers.

Roles & Responsibilities

As a Corporate Travel Consultant with 3-6 years of experience in India, your primary responsibilities include:

  • Assist corporate clients in planning and organizing their travel itineraries, including flights, accommodations, transportation, and visas.
  • Provide cost-effective travel solutions to clients by comparing prices, negotiating discounts, and optimizing travel expenses.
  • Ensure clients' travel arrangements adhere to company policies, including travel budgets, preferred suppliers, and booking guidelines.
  • Build and maintain strong relationships with clients, understanding their travel preferences, addressing concerns, and providing exceptional customer service.

Qualifications & Work Experience

For a Corporate Travel Consultant job role in India, with 3-6 years of work experience, the following qualifications are required:

  • In-depth knowledge of travel booking systems and platforms to efficiently handle flight, hotel, and transportation reservations.
  • Excellent understanding of domestic and international travel regulations and requirements, including visa processes and travel insurance.
  • Strong customer service and communication skills to provide personalized travel recommendations and address customer queries or issues.
  • Proven ability to manage multiple travel itineraries simultaneously, while ensuring cost-effectiveness and adhering to client preferences and policies.

Essential Skills For Corporate Travel Consultant

1

Business Risk

2

Business Analysis

3

Business Planning

4

Consultation

Career Prospects

The Corporate Travel Consultant Job Role in India, with 3-6 years of experience, offers various alternative career paths. Here are four options to consider:

  • Travel Operations Manager: A role that involves overseeing the day-to-day operations of the travel department, managing bookings, collaborating with vendors, and ensuring smooth travel arrangements for employees.
  • Business Travel Specialist: A position focused on providing expert guidance to clients regarding business travel requirements, including itinerary planning, expense management, and policy compliance.
  • Travel Account Manager: A role that involves building and maintaining relationships with corporate clients, understanding their travel needs, and providing tailored solutions to meet their requirements.
  • Travel Technology Consultant: A position focused on leveraging technology to enhance the efficiency and effectiveness of travel processes, such as implementing travel management systems, analyzing data to optimize travel programs, and providing technical support to users.

How to Learn

The role of Corporate Travel Consultant in India is projected to experience substantial growth in the market. Over the past 10 years, the demand for these professionals has steadily increased, reflecting a positive trend. With the continuous growth of business travel and the need for efficient travel solutions, the number of employment opportunities for Corporate Travel Consultants is expected to rise in the future. Google data indicates a promising outlook for this position, making it a prospective career choice in the corporate travel industry in India.