A customer service representative assists customers with questions regarding a company's products and services. The customer service representative has the knowledge of the company's products and services to offer efficient service. Also referred to as customer service representatives.

The role of a Customer Service Sales Associate in India is projected to witness significant growth in the market. According to a 10-year analysis, there is a considerable increase in the demand for this position across various industries. With the rise of e-commerce and increasing customer-centric approaches, companies are putting more emphasis on providing excellent customer service. This trend is expected to continue, resulting in a surge in employment opportunities for Customer Service Sales Associates. Google's latest data points indicate a positive outlook for this role, with a strong demand for skilled professionals in the coming years.

How to Learn

As a Customer Service Sales Associate with 0-3 years of experience in India, here are some main responsibilities:<ul><li>Provide prompt and effective assistance to customers, addressing their inquiries, concerns, and complaints.</li><li>Assist in driving sales by recommending products or services, explaining features and benefits, and processing transactions.</li><li>Handle customer orders, ensuring accuracy and timely processing, including coordination with logistics and fulfillment teams.</li><li>Identify and resolve customer issues, escalating complex problems to appropriate departments for resolution.</li></ul>

Roles & Responsibilities

Average take home Salary for a Customer Service Sales Associate in India is around $2649 per year

Salary Breakup

A customer service representative assists customers with questions regarding a company's products and services.

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Customer Service Sales Associate

Salary Breakup

Skills That Affect Customer Service Sales Associate Salaries

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