Description

Retail sales managers oversee teams of employees in performing various tasks and duties. This usually involves planning, training, supervising and hiring staff members for retail. Retail managers collaborate together with their employees to achieve the sales targets and keep their store's inventory cleaned, stocked and up-to-date. Retail sales managers typically have long and irregular working hours and are generally required for the most busy shifts (nights and on weekends). Additionally, they typically have to work during season of the holidays, especially between Thanksgiving and Christmas typically the most profitable time of the year for retail businesses in general.

Managers are in contact with their customers and supervising their employees, they have to be able to communicate effectively as well as be problem solvers and able to interact with others. They should also possess strong customer service skills as well as an eye for particulars, especially since their work also involves the merchandising process as well as loss-prevention. Retail sales managers also need to be competent in managing and motivating individuals. To become a manager of retail sales typically, you don't require specialized degrees (although employers generally prefer applicants who have a bachelor's degree) They typically require 5 to 1 years experience in retail. In most cases retail sales associates are able to advance to become an executive in the field of retail sales starting as a cashier or a stock worker, and then moving into management in the course of time.

Roles & Responsibilities

As a Retail Sales Manager with 0-3 years of experience in India, you have several key responsibilities which include:

  • Predicting sales targets and developing plans to achieve them, considering market trends and consumer behavior.
  • Building and maintaining strong relationships with customers by providing excellent service and addressing their concerns.
  • Recruiting, training and managing a team of sales associates, supervisors and other staff, to deliver their sales targets.
  • Developing marketing campaigns and selecting products that will appeal to customers, based on market trends and customer preferences.

Qualifications & Work Experience

Major educational qualifications required for Retail Sales Manager are:

  • A bachelor's degree in business or a related area.
  • Experience in the development and implementation of strategies for sales.
  • Experience in managing customer relationships.
  • Experience in managing and directing the sales team.
  • Excellent verbal and written communication abilities.

Essential Skills For Retail Sales Manager

1

Retail Analytics

2

Retail Sales

3

Customer Service

Skills That Affect Retail Sales Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Retail Sales

5%

Leadership

11%

Career Prospects

Here are four alternative roles for a candidate with 0-3 years of work experience in India seeking a career change:

  • Business Development Associate: This role involves building relationships with potential clients and identifying new business opportunities. The experience gained as a Sales Manager could be beneficial in this role.
  • Marketing Coordinator: Marketing Coordinators work on developing and executing marketing plans and strategies. Knowledge of sales and customer behavior gained by the Sales Manager could be leveraged in this role.
  • Account Manager: Account Managers maintain relationships with clients and work to identify new business opportunities. The sales experience of a Sales Manager can easily be translated to managing accounts.
  • Customer Success Manager: Customer Success Managers are responsible for ensuring customers' satisfaction and success with the company's products or services. A Sales Manager's experience in working with customers makes this a great fit.

How to Learn

The role of Retail Sales Manager in India is projected to witness a significant growth in the coming years. According to a report by ResearchAndMarket, the retail industry in India is expected to grow at a CAGR of 10.44% by 2026, which creates numerous employment opportunities in the sector, including Retail Sales Managers. As per LinkedIn, the job market for Retail Sales Manager in India has shown a steady growth of 5.7% over the past ten years, with around 2,500 job openings currently available in the country. With the rise in demand for retail products and expanding market opportunities, the job prospects for Retail Sales Managers in India look promising.