Description

Retail sales managers oversee teams of employees in performing various tasks and duties. This usually involves planning, training, supervising and hiring staff members for retail. Retail managers collaborate together with their employees to achieve the sales targets and keep their store's inventory cleaned, stocked and up-to-date. Retail sales managers typically have long and irregular working hours and are generally required for the most busy shifts (nights and on weekends). Additionally, they typically have to work during season of the holidays, especially between Thanksgiving and Christmas typically the most profitable time of the year for retail businesses in general.

Managers are in contact with their customers and supervising their employees, they have to be able to communicate effectively as well as be problem solvers and able to interact with others. They should also possess strong customer service skills as well as an eye for particulars, especially since their work also involves the merchandising process as well as loss-prevention. Retail sales managers also need to be competent in managing and motivating individuals. To become a manager of retail sales typically, you don't require specialized degrees (although employers generally prefer applicants who have a bachelor's degree) They typically require 5 to 1 years experience in retail. In most cases retail sales associates are able to advance to become an executive in the field of retail sales starting as a cashier or a stock worker, and then moving into management in the course of time.

Roles & Responsibilities

As a Retail Sales Manager with 6-9 years of experience in India, here are some main responsibilities:

  • Managing a group of sales professionals, providing guidance and support to meet sales targets.
  • Establishing achievable sales targets, monitoring performance, and implementing strategies to drive sales growth.
  • Creating comprehensive plans to expand customer base, increase market share, and enhance brand visibility.
  • Conducting market research, studying competitor strategies, and identifying opportunities to stay ahead in the retail industry.

Qualifications & Work Experience

Major educational qualifications required for Retail Sales Manager are:

  • A bachelor's degree in business or a related area.
  • Experience in the development and implementation of strategies for sales.
  • Experience in managing customer relationships.
  • Experience in managing and directing the sales team.
  • Excellent verbal and written communication abilities.

Essential Skills For Retail Sales Manager

1

Sales

2

Sales Strategy

3

Retail Sales

4

Leadership

Skills That Affect Retail Sales Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

11%

Sales Strategy

15%

Retail Sales

18%

Leadership

1%

Career Prospects

The role of a Retail Sales Manager is crucial in driving sales and ensuring customer satisfaction. With 6-9 years of experience in the retail industry in India, professionals can explore various alternative roles. Here are four options to consider:

  • Area Sales Manager: A position that involves overseeing multiple stores or regions, managing sales teams, and setting sales targets.
  • E-commerce Manager: A role focused on driving online sales through effective digital marketing strategies, managing e-commerce platforms, and optimizing the online shopping experience.
  • Visual Merchandising Manager: A position responsible for creating appealing product displays, designing store layouts, and enhancing the overall visual branding to attract customers.
  • Customer Relationship Manager: A role focused on building and maintaining strong relationships with customers, implementing loyalty programs, and providing exceptional customer service.

How to Learn

The job role of a Retail Sales Manager in India is projected to witness significant growth in the market. According to a 10-year analysis, employment opportunities for this position are expected to increase steadily. With the rising retail industry in India and the growing demand for consumer goods, there will be a consistent need for skilled professionals to manage sales teams and drive revenue. Google data confirms this positive trend, indicating a promising future for individuals seeking employment in the role of a Retail Sales Manager in India.