Description

A leader of the retail sales team is a supervisory position that oversees the sales team within the retail setting. Their job is to assist in the implementation of a company's sales strategy and to ensure that the remainder members of sales staff follows these rules. The leader of the team may be asked to assist in establishing new strategies or add to existing systems. They assist in implementing and educate the employees in the use of sales strategies and other services that fit within the structure. Team leaders in the retail sales department supervise their staff and monitor the sales data to make sure that all team members perform according to the standards. The team leader can also be able to assist in scheduling, particularly in companies where the role is regarded as an official part within the team management. The team leader should create schedules based on the expected business flows, and also monitor expenses.

The major part of the team leader's work is to train new members of their sales teams. This includes teaching the company's sales strategy and also testing new employees on their knowledge of these methods. In addition to this process the leader of the sales team typically evaluates the members of their team and works with them when needed to increase their performance.

The sales team leader is accountable for presenting the retail space to the public who purchases from them. The proper standards for maintenance of facilities as well as cleanliness and presentation of inventory, and the use of sales display materials is the responsibility of the retail team leader.

People who hold this job can expect to work regular retail hours, but when the job is a key-holder position it is possible to work a little prior to or after the store is closed to assist in helping to set up or close the shop when needed.

Experience being a leader in retail environments is essential to fulfill this job. Communication and leadership abilities are also essential.

Roles & Responsibilities

As a Sales Team Leader with 3-6 years of experience in India, here are some main responsibilities:

  • Leading and motivating the sales team members to achieve sales targets and provide excellent customer service.
  • Assisting in creating sales strategies and plans to increase revenue and market share.
  • Monitoring sales team's performance, analyzing sales data, and providing feedback to improve their effectiveness.
  • Conducting sales training sessions, coaching team members, and identifying areas for skill enhancement.

Qualifications & Work Experience

Major educational qualifications required for Sales Team Leader, Retail are:

  • Bachelor's or associate's level degree in sales, marketing, or other related field could be beneficial
  • Strong sales capability
  • Business acumen and commercial understanding
  • Excellent interpersonal communication skills
  • Customer service skills

Essential Skills For Sales Team Leader, Retail

1

Training

2

Sales Strategy

3

Leadership Management

4

People Management

5

Customer Service

Skills That Affect Sales Team Leader, Retail Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Training

10%

Sales Strategy

26%

Leadership Management

5%

People Management

35%

Customer Service

4%

Career Prospects

The role of a Sales Team Leader in the retail industry is crucial for driving sales and managing a team effectively. With 3-6 years of experience in India's retail sector, professionals in this role can explore various alternative positions. Here are four alternative roles to consider:

  • Business Development Manager: Taking charge of identifying growth opportunities, building client relationships, and driving revenue through strategic partnerships.
  • Store Manager: Overseeing the overall operations of a retail store, including managing staff, inventory, and ensuring exceptional customer service.
  • Key Account Manager: Focusing on building and nurturing relationships with key clients, ensuring their satisfaction, and maximizing sales.
  • Product Category Manager: Responsible for curating, developing, and managing specific product categories, optimizing sales and profitability.

How to Learn

The Sales Team Leader role in the retail industry is projected to experience significant growth in the Indian market. According to a 10-year analysis, there is expected to be a steady rise in demand for Sales Team Leaders in India. This growth can be attributed to the increasing number of retail establishments and expanding consumer market in the region. With Google data indicating a positive outlook, it is anticipated that there will be a surge in employment opportunities for Sales Team Leaders in the coming years. This trend highlights the importance of effective sales leadership in the evolving retail landscape.