Description

A technical sales engineer possesses a blend of sales ability and technical knowledge that enables them to determine client needs, spec out complex technical systems, and ensure that pricing meets the needs of both their employer’s expected profit margins and their client’s budget.Technical sales engineer positions often require travel, either within a limited sales territory or possibly across the country or world. In addition to the physical and time demands placed on the employee by a travel schedule, the work may be mentally taxing; working out the specifications required to meet a corporation's needs and creating customized sales proposals may be difficult and time consuming. In addition, the technical sales engineer may be involved throughout the delivery and installation process, which may require further commitments of time and effort.This work may be performed in either an indoor, indoor or outdoor, or even an outdoor environment, depending upon the products being sold and the companies comprising the primary customer base. Many technical sales engineers work a 40-hour week, but also must be flexible in order to ensure that they have the availability to meet with relevant professionals who may not be available during business hours. Degrees and certifications required by the hiring company vary, mostly depending upon the technology being sold. Sales experience in the same or a similar field is generally preferred.

Roles & Responsibilities

As a Technical Sales Engineer with 0-3 years of experience in Australia, your main responsibilities include:

  • Collaborating with the sales team to understand customer requirements and propose technical solutions that meet their needs.
  • Conducting product demonstrations and presentations to potential clients, showcasing the features and benefits of the products.
  • Assisting in the preparation of sales proposals, including technical specifications, pricing, and delivery schedules.
  • Providing technical support to customers during the sales process, addressing inquiries, and resolving any issues that arise.

Qualifications & Work Experience

For a Technical Sales Engineer, the following qualifications are required:

  • In-depth knowledge of technical products and solutions to effectively understand customer needs and provide appropriate recommendations.
  • Strong communication and presentation skills to effectively convey technical information and demonstrate the value of products to clients.
  • Solid problem-solving abilities to identify and address customer issues, ensuring customer satisfaction and building long-term relationships.
  • Excellent salesmanship and negotiation skills to close deals and meet sales targets, while also fostering positive customer relationships.

Essential Skills For Technical Sales Engineer

1

Sales Technique

2

Sales & Revenue Analysis

3

Customer Relationship Management

Career Prospects

The role of a Technical Sales Engineer is crucial in driving sales and providing technical expertise to customers. For individuals with 0-3 years of experience in Australia, here are four alternative roles to consider:

  • Application Engineer: A position that involves providing technical support and demonstrations to customers, assisting with product implementation, and addressing technical inquiries.
  • Sales Support Specialist: A role focused on assisting the sales team by preparing proposals, conducting market research, managing CRM systems, and coordinating sales activities.
  • Product Specialist: A position that involves deep knowledge of specific products or solutions, assisting customers with product selection, conducting product training, and supporting marketing initiatives.
  • Customer Success Manager: A role focused on building strong relationships with customers, ensuring their satisfaction, identifying opportunities for upselling or cross-selling, and providing technical guidance and support.

How to Learn

The role of Technical Sales Engineer in Australia is projected to experience significant growth in the market. Over the past 10 years, this job role has witnessed sustained growth, with an increasing demand for professionals with technical expertise and sales acumen. This trend is expected to continue in the future, creating numerous employment opportunities for Technical Sales Engineers. Google's latest data points highlight a positive outlook for this position, indicating a favorable job market and a promising career path for individuals aspiring to work as Technical Sales Engineers in Australia.