Description

A territory account manager uses mostly mental and communication skills when performing the job. This manager assesses a geographical territory and sells and closes new opportunities for a potential client. This job entails having usable knowledge of data entry and presentation software such as powerpoint. A territory account manager may work indoors when presenting opportunities for clients but may be required to be outdoors when judging a geographical location for sales, depending on client needs. A territory account manager must have people and communication skills for clients, managers, and subordinates. Having previous positions in sales and or or communications may also be required in this position. Another skill a territory account manager may need is experience with computer technology and web technologies. Examples of this technology may include a working knowledge of salesforce.com and iCloud. A territory account manager may also be required to resolve client complaints by making reports, developing solutions to problems, investigating problems, and making recommendations to clients. A four-year degree in fields such as communication, marketing, or a related field may also be a requirement for this position. The work usually involves standard daytime office hours. Years of experience in a related field may be required for this position, and it will certainly be helpful when applying.

Roles & Responsibilities

As a Territory Account Manager in Australia with 0-3 years of experience, your main responsibilities include:

  • Manage and grow a portfolio of assigned accounts, building strong relationships and ensuring customer satisfaction. Collaborate with clients to understand their needs, provide product information, and address any concerns or issues.
  • Develop and execute account strategies to drive sales growth and meet revenue targets. Identify new business opportunities, upsell and cross-sell products, and negotiate contracts and pricing.
  • Provide regular reports and insights on account performance, market trends, and competitor activities. Analyze data to identify areas for improvement, optimize sales strategies, and drive customer retention.
  • Collaborate with cross-functional teams, including marketing and customer support, to deliver exceptional service and support to clients.

Qualifications & Work Experience

For a Territory Account Manager, the following qualifications are required:

  • A successful Territory Account Manager should have a track record of achieving sales targets and driving revenue growth. They should possess strong negotiation and persuasion skills to effectively close deals and maintain customer relationships.
  • Territory Account Managers need to have exceptional verbal and written communication skills. They should be able to effectively communicate with clients, understand their needs, and provide appropriate solutions. Additionally, they should be able to collaborate with internal teams and provide feedback to improve processes.
  • Building and maintaining relationships with clients is crucial for a Territory Account Manager. They should have the ability to establish rapport, understand client requirements, and provide ongoing support. They should also be proactive in identifying upselling and cross-selling opportunities.
  • Territory Account Managers should possess strong analytical skills to assess market trends, competitor activities, and customer data.

Essential Skills For Territory Account Manager

1

Sales

2

Sales Technique

3

Strong Communication Skills

4

Management Accounting

Skills That Affect Territory Account Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

10%

Sales Technique

26%

Career Prospects

The Territory Account Manager role is crucial for managing accounts and driving sales within a specific region. For professionals with 0-3 years of work experience in Australia, here are four alternative roles worth considering:

  • Business Development Representative: A position focused on prospecting and generating leads to fuel sales growth. This role involves identifying potential customers, nurturing relationships, and setting up meetings for the sales team.
  • Sales Support Specialist: This role supports the sales team by managing administrative tasks, coordinating sales activities, and providing assistance with customer inquiries and requests.
  • Customer Success Associate: A position dedicated to ensuring customer satisfaction and retention. This role involves building strong relationships with clients, addressing their needs, and providing ongoing support to maximize their success.
  • Inside Sales Representative: A role that involves selling products or services over the phone or through virtual meetings.

How to Learn

The Territory Account Manager role in Australia is projected to experience significant growth in the market. Based on a 10-year analysis, employment opportunities for this position are expected to increase steadily. Google's latest data points indicate a growing demand for Territory Account Managers in various industries. This role offers ample opportunities for career advancement and development. The projected growth suggests a positive outlook for professionals in this field, making it an attractive option for job seekers in Australia.