Description

An Administrative or Office Manager is often the professional lead to ensure the day-to-day operations of a company or department. This person is the first point of contact for the organization and would be responsible to take calls, welcome visitors, and direct them to appointments or the appropriate personnel to meet their needs. The position also includes handling information requests, inventory management, ordering supplies, and oversees the office space and organization to meet the needs of the staff. An Administrative or Office Manager is also responsible for the supervision and support of the company's clerical staff; this may include general office duties such as correspondence, meeting set up and materials, or other light clerical work. Most often, this position requires computing skills to review, track, and analyze budgets, and maintain records and databases essential to marketing, client management, and goals. The position can also require managing schedules of higher-level executives, setting appointments, or travel reservations.

As a representative of the company, the Administrative or Office Manager must present a professional appearance and demeanor, with excellent written and verbal communication skills. The ability to handle multiple tasks simultaneously, manage deadlines, and resolve conflict is important. The Administrative or Office Manager must also be team-oriented, as a key player in the successful running of the office's operations. This is normally an on-site position during normal business hours.

Administrative or Office Managers are needed in most industries, including healthcare, sales, technology, and legal.

Roles & Responsibilities

As an Administrative or Office Manager with 6-9 years of experience in the United Arab Emirates industry, your main responsibilities include:

  • Oversee day-to-day office operations, ensuring smooth functioning and efficiency.Manage office supplies, equipment, and facilities; coordinate administrative tasks
  • Develop and implement office policies and procedures to maintain a productive work environment.Design and enforce standard operating procedures; ensure compliance with regulations
  • Manage and support a team of administrative staff, providing guidance and training as needed.Supervise staff members; facilitate professional development
  • Coordinate and execute special projects and events, such as conferences and team-building activities.

Qualifications & Work Experience

An Administrative or Office Manager is responsible for overseeing the day-to-day operations and administrative functions of an office. They ensure the smooth operation of the office through managing office equipment, scheduling meetings and appointments, managing correspondence, and arranging the office layout and system. They also oversee and train office employees and handle confidential documents and report to the top management. This job requires good communication and organizational abilities, as well as the ability to use computers as well as administrative duties. A successful Administrative or Office Manager is efficient, detail-oriented, and able to effectively multitask in a fast-paced environment.

Essential Skills For Administrative / Office Manager

1

Operations Management

2

Office Management

3

Project Management

4

Customer Service

Skills That Affect Administrative / Office Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Database Administration

20%

Office Management

21%

Customer Service

16%

Human Resources

31%

Career Prospects

The role of an Administrative or Office Manager with 6-9 years of experience in United Arab Emirates is vital for ensuring smooth operations and organizational efficiency. For professionals in this field, there are several alternative roles worth considering. Here are four options:

  • HR Manager: A role that involves overseeing all aspects of human resources, including recruitment, employee relations, training, and performance management.
  • Operations Manager: A position focused on optimizing processes, managing resources, and ensuring operational excellence across different departments.
  • Project Manager: A role that entails planning, executing, and monitoring projects to achieve specific goals within budget and time constraints.
  • Customer Service Manager: A position responsible for managing customer relationships, resolving issues, and ensuring high levels of satisfaction.

How to Learn

According to Google data, the projected growth of the Administrative or Office Manager role in the United Arab Emirates market shows a positive trend. Over the last 10 years, this position has witnessed steady growth in demand and prominence. With the increasing emphasis on efficient office management and administrative support, this role is expected to continue growing in the coming years. As per the available data, there is a positive outlook for employment opportunities in this field, indicating a promising future for professionals in this position.